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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

2S Designs Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LivePerson Legacy LivePerson Conversational Cloud Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, 2S Designs deployed LivePerson Conversational Cloud on its customer facing website, implementing tools aligned with the Chatbots and Conversational AI category to introduce conversational messaging capabilities for client inquiries and lead engagement. The deployment positioned the LivePerson Conversational Cloud as the primary web chat channel for first line interactions and automated response handling on the company site. Configuration emphasized a web chat interface and conversational messaging flows, natural language understanding for intent classification, scripted response libraries, automated routing to live agents, and defined human handoff processes for complex queries. LivePerson Conversational Cloud was instrumented for session capture and conversational analytics to support iterative intent tuning and content updates. Operational scope is the company website, supporting customer service and sales inquiry workflows and administered by internal marketing and operations stakeholders at 2S Designs. Governance focused on establishing escalation criteria, conversational script ownership, and regular intent training cycles to maintain response accuracy and consistency.
IT Decision Makers and Key Stakeholders at 2S Designs
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 2S Designs Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 2S Designs Technographics

2S Designs is a Professional Services organization based in United States, with around 35 employees and annual revenues of $4.0 million.

2S Designs operates a diverse technology stack with applications such as LivePerson Conversational Cloud, covering areas like Chatbots and Conversational AI.

2S Designs has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LivePerson.

2S Designs recently adopted applications including LivePerson Conversational Cloud in 2019, highlighting its ongoing modernization strategy.

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Our research team continuously updates 2S Designs’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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