Allston, 02134-1606, MA,
United States
3d Diagnostix Technographics
3d Diagnostix Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 3d Diagnostix and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4 3d Diagnostix employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 3d Diagnostix has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, Hotjar for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 3d Diagnostix is running and its propensity to invest more and deepen its relationship with Tawk.to , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 3d Diagnostix revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 3d Diagnostix intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
3d Diagnostix Tech Stack and Enterprise Applications
3d Diagnostix AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, 3d Diagnostix deployed Tawk.to on its website. The Tawk.to implementation is an instance of the Chatbots and Conversational AI category used to deliver on-site visitor chat and customer engagement capabilities for the company.
Deployment is web-first, implemented as an embedded client-side chat widget that surfaces live chat, messaging workflows and visitor presence information typical of Chatbots and Conversational AI platforms. Configuration and administration are handled centrally by the small internal team, with conversational sessions and chat transcripts managed within the Tawk.to application for operational support. The implementation targets front-end engagement for sales and customer support functions and is sized to the companys four-person operation, requiring minimal backend integration or additional infrastructure.
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3d Diagnostix Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, 3d Diagnostix deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The cloud SaaS tenant is provisioned for the United States based company with four employees, providing hosted email, calendar, Google Drive storage, and collaborative document editing under the company domain. Google Workspace is used for Collaboration across the organization to manage communications and document workflows.
The implementation follows a single-tenant, domain‑provisioned architecture administered through the Google Workspace admin console, with standard user provisioning, mailbox configuration, and tenant-level sharing controls. Public site artifacts from the company website indicate domain verification and standard Workspace configuration, consistent with a small-team Collaboration deployment. Governance is concentrated on a centralized admin account, with operational coverage spanning company communications, file collaboration, and calendar coordination.
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Collaboration | Collaboration |
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2022 | 2022 |
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3d Diagnostix CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, 3d Diagnostix implemented Hotjar on its public website. Hotjar is deployed as a Customer Experience application to collect on-site behavioral signals and qualitative feedback. The deployment is targeted at the corporate site 3ddx.com and supports observational analytics for web interactions.
The implementation uses the Hotjar client-side JavaScript snippet to instrument pages and capture standard Customer Experience capabilities such as heatmaps, session recordings, conversion funnel observation and on-page feedback widgets. Configuration emphasizes page-level tracking and widget placement, reflecting a lightweight client-side architecture suitable for a small life sciences firm. Data collection is organized around key site pages and form interactions to inform iterative content and usability adjustments.
Operational ownership is centralized to marketing and site administrators who review Hotjar session recordings and feedback to prioritize site edits and content updates. Governance is implemented at the team level with recorded sessions and feedback used as inputs for website optimization and user experience assessment. The narrative positions Hotjar as the Customer Experience instrumentation layer for 3d Diagnostix web interactions.
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3d Diagnostix PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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3d Diagnostix IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at 3d Diagnostix
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Apps Being Evaluated by 3d Diagnostix Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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