Cincinnati, 45215, OH,
United States
3D Engineering Solutions Technographics
3D Engineering Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 3D Engineering Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 3D Engineering Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 3D Engineering Solutions has purchased the following applications: Ruby Live Chat for Chatbots and Conversational AI in 2018, CallRail Call Tracking for Call Tracking and Recording in 2019, Liquid Web Cloud Servers for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 3D Engineering Solutions is running and its propensity to invest more and deepen its relationship with Ruby , CallRail , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 3D Engineering Solutions revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 3D Engineering Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
3D Engineering Solutions Tech Stack and Enterprise Applications
3D Engineering Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, 3D Engineering Solutions implemented Ruby Live Chat on its public website. The deployment uses Ruby Live Chat as a customer-facing conversational layer, classified under Chatbots and Conversational AI, to capture inbound site inquiries and provide real-time web engagement.
Configuration emphasizes typical Chatbots and Conversational AI capabilities, including real-time messaging, automated greetings, canned responses, visitor context capture, and chat transcript logging. For a company of 30 employees in manufacturing, the implementation is scoped to customer service and sales inquiry handling, with staff-facing agent consoles and administrative controls for response templates and business hours. The Ruby Live Chat instance is hosted on the corporate website and operates as the primary web engagement channel, with no documented integrations to internal CRM or ticketing systems in the available source. Governance is expected to be lightweight and web-centric, focused on template management and agent routing rather than enterprise workflow orchestration.
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3D Engineering Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2019 | 2019 |
In 2019, 3D Engineering Solutions implemented CallRail Call Tracking on its website. The deployment uses CallRail Call Tracking in the Call Tracking and Recording category to capture inbound calls and attribute leads to digital marketing channels, supporting sales and marketing lead qualification and customer response workflows.
Configuration emphasized core Call Tracking and Recording capabilities including assignment of trackable phone numbers, dynamic number insertion on web pages, call recording, and reporting dashboards for campaign and session level attribution. Operational coverage is centered on the corporate website as the primary inbound channel, with governance focused on phone number ownership, call tagging conventions, recorded call access controls, and caller handling workflows for sales and customer service review.
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Customer Experience | CRM |
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2019 | 2019 |
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3D Engineering Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liquid Web | Legacy | Liquid Web Cloud Servers | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
In 2019, 3D Engineering Solutions implemented Liquid Web Cloud Servers for application hosting on its corporate website, leveraging Application Hosting and Computing Services to run public web workloads. The deployment used Liquid Web Cloud Servers to provision virtual compute instances and host the company site infrastructure for the 30 employee manufacturing firm headquartered in the United States.
The implementation emphasized server provisioning, operating system management, web server hosting, DNS configuration, SSL termination, scheduled backups and monitoring within the Liquid Web Cloud Servers environment. Operational ownership resides with the company IT and operations staff who manage instance provisioning, patching cadence, backup policies and alerting, while the Liquid Web Cloud Servers platform supplies the underlying compute, storage and managed hosting controls.
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at 3D Engineering Solutions
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Apps Being Evaluated by 3D Engineering Solutions Executives
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