Carlsbad, 92010, CA,
United States
3E Company Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 3E Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 320 3E Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 3E Company has purchased the following applications: Adobe Marketo Engage for Account Based Marketing, Sales Engagement in 2020, New Relic APM for Application Performance Management in 2017, My Live Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 3E Company is running and its propensity to invest more and deepen its relationship with Adobe Systems , New Relic , My Live Chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 3E Company revenues, which have grown to $27.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 3E Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Marketo Engage | Account Based Marketing, Sales Engagement | CRM | n/a | 2020 | 2020 |
In 2020, 3E Company implemented Adobe Marketo Engage on its public website to centralize digital lead capture and campaign orchestration. The deployment uses Adobe Marketo Engage, aligned with the Apps Category . The scope emphasized website driven lead collection, progressive profiling, and campaign orchestration under marketing ownership.
Configuration focused on core Adobe Marketo Engage functional modules including landing pages and forms, email program automation, segmentation and nurture streams, web tracking, and lead scoring to support lifecycle management. The implementation positioned Adobe Marketo Engage as the primary marketing automation layer at the site level, capturing behavioral signals and driving personalized campaign workflows. Governance followed a centralized marketing operations model with phased activation of pages and campaigns and operational ownership assigned to marketing for ongoing campaign management and content updates.
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Enablement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2017 | 2017 |
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IT Service Management | ITSM |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, 3E Company implemented My Live Chat, deploying My Live Chat as a Chatbots and Conversational AI solution embedded on its corporate website. The implementation concentrated on a web-embedded live chat widget to provide real-time customer messaging and automated conversational flows supporting front-line customer service and web-driven sales inquiries.
Configuration emphasized category-standard capabilities within Chatbots and Conversational AI, including automated greeting scripts, canned responses, session handoff to human agents, and chat transcript capture for operational review. The architecture reflects a cloud-hosted SaaS widget model with client-side embedding in the website front end and vendor-managed conversation routing, while operational governance introduced role-based agent access, scripted escalation workflows, and a process for iterative script updates and conversation analytics using the My Live Chat application.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ERP Financial | ERP Financial Management |
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2008 | 2008 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Recruiting | HCM |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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