3Step It Technographics
3Step It Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 3Step It and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 378 3Step It employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 3Step It has purchased the following applications: ServiceNow ITSM for IT Service Management in 2024, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 3Step It is running and its propensity to invest more and deepen its relationship with ServiceNow , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 3Step It revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 3Step It intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
3Step It Tech Stack and Enterprise Applications
3Step It ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow ITSM | IT Service Management | ITSM | n/a | 2024 | 2024 |
In 2024, 3Step It implemented ServiceNow ITSM as part of its IT Service Management deployment on its public website. The implementation is linked to the company headquarters in Finland and is positioned to serve the firm of 378 employees across IT and service support functions. 3Step It ServiceNow ITSM IT Service Management relationship is clear, with the ServiceNow ITSM instance serving as the primary system for service intake and online service catalog exposure via the corporate site.
ServiceNow ITSM was configured to support core IT Service Management workflows common to the category, including incident management, request fulfillment, change management, problem management, and a self service service catalog. The configuration emphasis is on standard ITSM lifecycle orchestration, ticket routing, priority and SLA handling, and knowledge base driven resolution, aligned to typical service desk and IT operations processes.
Operational coverage focuses on centralized ticketing and service request intake through the website portal, enabling employees and external stakeholders to log issues and request services via the public facing interface. The deployment scope is IT and support teams within 3Step It in Finland, where the ServiceNow ITSM portal is the visible access point for service interactions and service catalog consumption.
Governance was structured around ITSM process standardization and workflow automation, with formalized incident and change handling procedures configured in the platform. The rollout narrative emphasizes process alignment across support teams, centralized service request routing, and knowledge management consolidation within ServiceNow ITSM to establish repeatable IT service operations.
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3Step It IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, 3Step It deployed Microsoft Azure Cloud Services to host its public website within the Application Hosting and Computing Services category. Microsoft Azure Cloud Services is used to deliver the corporate web presence at https://www.3stepit.fi, consolidating public-facing content delivery and web hosting onto a managed cloud platform. This configuration aligns the company application Microsoft Azure Cloud Services with web operations and digital customer touchpoints.
The implementation centralizes web hosting on Microsoft Azure Cloud Services, leveraging typical Application Hosting and Computing Services capabilities such as scalable compute, managed platform services, secure transport and content delivery to support site performance and availability. Operational ownership sits with the IT and web operations teams at 3Step It in Finland, with responsibilities including content publishing, certificate management and infrastructure provisioning. The deployment positions 3Step It Microsoft Azure Cloud Services Application Hosting and Computing Services as the primary hosting layer for public web operations and marketing managed digital content.
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IT Decision Makers and Key Stakeholders at 3Step It
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Apps Being Evaluated by 3Step It Executives
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