Manama, x,
Bahrain
Intercol Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Intercol and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 Intercol employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Intercol has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, Slack Connect for Collaboration in 2023, Oracle CX Cloud for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Intercol is running and its propensity to invest more and deepen its relationship with Oracle , Salesforce , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Intercol revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Intercol intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | OSI DIgital | 2019 | 2020 |
In 2019 Intercol implemented Oracle Cloud ERP to consolidate disparate systems across 14 divisions and two legal entities, addressing fragmented reporting and compliance needs for the Bahrain-based distribution and diversified business conglomerate. The Oracle Cloud ERP deployment targeted centralized financial control and operational visibility across consumer goods, logistics, transportation, and service lines, with OSI Digital engaged as the system integrator for the program.
The implementation used a single Oracle Fusion instance as the backbone for ERP Financial processes, complemented with Intercol-specific Oracle PaaS extensions to support business-specific workflows. Functional modules and capabilities configured included supply chain processes for import and local purchases with landed cost management, sales order capture and booking with credit controls, shipping and invoice integration with a third-party warehouse management system, accounts payable automation, asset tracking and maintenance management, automated customer service contracts and warranty billing schedules, and enhanced project, procurement, material consumption, labor cost and depreciation reporting.
From an architectural and integration perspective the solution leveraged standard Oracle Fusion Cloud SaaS functionality extended through proven APIs, alerts and platform services to enable real-time integration between Fusion Cloud and external systems. The project was executed using a global delivery model with onsite and offshore resources, running to completion over seven months after a June 2018 kickoff, which produced an integrated application landscape and future-proofed interfaces for evolving customer demands.
Operational governance and workflow restructuring established a single source of truth for management reporting and analysis, unified user experience across divisions, and standardized controls for credit, billing schedules and supply chain planning. Centralized reporting and dashboards were implemented to support finance, supply chain planning and operational decision making while reducing manual interventions in transactional capture and reconciliations.
Outcomes recorded by the customer included achieved VAT compliance as per government mandates, higher user adoption through a centralized solution, reduced manual interventions and manual recording of data, and real-time reporting with analytics and dashboards. The implementation was recognized by Intercol as the Gold Standard Cloud ERP Implementation for the Bahrain, Middle East region.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2023 | 2023 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle CX Cloud | Customer Experience | CRM | n/a | 2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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