Cambridge, CB25 9QE,
United Kingdom
A Class Care Technographics
A Class Care Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by A Class Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 A Class Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that A Class Care has purchased the following applications: Teamtailor ATS for Recruiting, Applicant Tracking System in 2020, Tawk.to for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A Class Care is running and its propensity to invest more and deepen its relationship with Teamtailor , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A Class Care revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A Class Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
A Class Care Tech Stack and Enterprise Applications
A Class Care HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, A Class Care implemented Teamtailor ATS on its website to serve as the companywide Recruiting,Applicant Tracking System for its UK operations. Teamtailor ATS is deployed as a cloud-hosted careers site integration, capturing applications directly from A Class Care’s public careers pages and centralizing candidate records for HR and recruiting users. The implementation positions Teamtailor ATS as the primary system of record for vacancy posting, candidate intake, and employer branding on the corporate website.
The deployment was configured to support standard ATS capabilities including job posting workflows, candidate pipelines, branded careers pages, application form capture, and recruiter-facing candidate review workflows. Operational ownership rests with the HR and recruitment function, which uses Teamtailor ATS to standardize hiring steps, manage permissions, and maintain candidate data within the Recruiting,Applicant Tracking System. The implementation focuses on website-embedded application capture and recruiter workflow orchestration, with governance centered on HR process controls and centralized applicant tracking through Teamtailor ATS.
|
A Class Care AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, A Class Care implemented Tawk.to as a web-based chat solution. Tawk.to is deployed on the company website as part of its Chatbots and Conversational AI layer, providing a real-time messaging channel for enquiries from prospective residents and families. The deployment uses a lightweight, cloud-hosted widget embedded in site pages, exposing an agent console for staff to accept live chats and capture chat transcripts. The implementation scope is focused on the website channel and supports front-line customer service and admissions workflows.
Configuration prioritized common Chatbots and Conversational AI capabilities such as real-time messaging, canned responses, visitor monitoring, and persistent chat history. Operational governance is organized around front-line care coordination and customer service teams who manage agent access, chat routing, and message retention as part of ongoing engagement processes. Tawk.to is referenced by name in operational use, and the overall architecture centers on web-embedded conversational messaging tied to customer enquiry handling.
|
A Class Care Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, A Class Care implemented Microsoft 365. A Class Care uses Microsoft 365 on their website and as a Collaboration platform to support internal communications and document management across its United Kingdom healthcare operations with approximately 100 employees.
The Microsoft 365 deployment is presented as a Collaboration stack leveraging core Microsoft 365 capabilities such as Exchange Online for enterprise email, Microsoft Teams for messaging and meetings, and SharePoint and OneDrive for document storage and coauthoring, reflecting functionality typical of the Collaboration category. Deployments of Microsoft 365 in healthcare contexts typically emphasize role based access controls, information governance, and centralized tenant administration to address data handling and compliance requirements, and A Class Care’s use on its website indicates at least one external touchpoint between the Microsoft 365 tenant and public web assets.
|
A Class Care Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
A Class Care CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
A Class Care IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at A Class Care
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by A Class Care Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||