Witney, OX28 4LE,
United Kingdom
A-Plan Holdings Technographics
A-Plan Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by A-Plan Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 A-Plan Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that A-Plan Holdings has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Sub2Tech for Customer Engagement, Customer Experience in 2020, Freshservice for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A-Plan Holdings is running and its propensity to invest more and deepen its relationship with Google , Facebook , Sub2Tech or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A-Plan Holdings revenues, which have grown to $128.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A-Plan Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
A-Plan Holdings Tech Stack and Enterprise Applications
A-Plan Holdings Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, A-Plan Holdings implemented Google Workspace (Formerly Google G-Suite). The company lists Google Workspace on its website as its Collaboration platform. Google Workspace (Formerly Google G-Suite) provides standard Collaboration capabilities including Gmail, Calendar, Drive, Docs, and Google Meet, and the implementation centers on these core communication and document collaboration modules.
Administration is handled through Google Workspace administrative controls, with centralized configuration, user provisioning, and access management to support internal account lifecycle workflows. The deployment supports collaborative workflows, real-time document editing, secure file sharing, and calendar coordination to underpin internal communication and service delivery functions, with Google Workspace serving as the primary Collaboration layer referenced on the company website.
|
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
A-Plan Holdings CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sub2Tech | Legacy | Sub2Tech | Customer Engagement, Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020 A-Plan Holdings deployed Sub2Tech on its public website to support Customer Engagement,Customer Experience initiatives. The implementation positioned Sub2Tech as a web-facing engagement layer to manage customer interactions and digital touchpoints on the corporate site.
The Sub2Tech deployment emphasized customer engagement capabilities common to the Customer Engagement,Customer Experience category, including embedded chat widgets, lead capture forms, customer self-service workflows, and session-based engagement orchestration. Configuration focused on site-level embedding and front-end event capture, with rule-based routing and content variation managed through Sub2Tech configuration to control behavior across pages.
Operational scope covered marketing, sales, and customer service touchpoints exposed on the public website, with centralized configuration and ongoing tuning of routing and messaging workflows. A-Plan Holdings used Sub2Tech to instrument customer touchpoints on its website, aligning web engagement and intake flows with front-line customer facing functions.
|
A-Plan Holdings ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, A-Plan Holdings implemented Freshservice for IT Service Management. The Freshservice deployment is presented on the corporate website as a self service portal and serves as a centralized service desk platform for A-Plan Holdings, covering the firm’s approximately 1,300 employees in the United Kingdom.
Freshservice was configured to provide core IT Service Management capabilities including incident management, service catalog and request fulfillment, ticketing and workflow automation, a knowledge base, asset management, and change management with SLA orchestration. The implementation uses Freshservice automation and ticket routing to standardize intake and ensure priority handling across common IT support workflows.
The visible integration point is the Freshservice presence on A-Plan Holdings’ website which exposes self service request intake and knowledge articles. Operational coverage spans business functions that rely on IT operations and desktop support, positioning Freshservice as the single pane for service requests and asset visibility across the organization.
Governance for the Freshservice rollout emphasizes service desk workflow design, role based access controls, SLA definitions, and knowledge management to establish consistent escalation paths and request handling procedures. The configuration reflects IT Service Management practices and concentrates on formalizing request intake, triage, and lifecycle processes within the Freshservice platform.
|
A-Plan Holdings TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
A-Plan Holdings IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
A-Plan Holdings CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at A-Plan Holdings
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by A-Plan Holdings Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-01 | A-Plan Holdings | Evaluated | CCBill | CCBill | Payment Processing | ERP |