List of Sub2Tech Customers

Sub2 Technologies

115 Baker St,
London, W1U 6RT,
United Kingdom

https://www.sub2tech.com/

44 20 3763-9265

Professional Services

$2M

Since 2010, our global team of researchers has been studying Sub2Tech customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Sub2Tech for Customer Engagement, Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Sub2Tech for Customer Engagement, Customer Experience include: South Western Railway, a United Kingdom based Transportation organisation with 4500 employees and revenues of $1.43 billion, Mountain Warehouse, a United Kingdom based Retail organisation with 3000 employees and revenues of $606.0 million, West Ham United Football Club, a United Kingdom based Leisure and Hospitality organisation with 800 employees and revenues of $334.0 million, Direct Wines, a United Kingdom based Consumer Packaged Goods organisation with 700 employees and revenues of $326.0 million, Joules, a United Kingdom based Retail organisation with 1690 employees and revenues of $314.0 million and many others.

Contact us if you need a completed and verified list of companies using Sub2Tech, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Sub2Tech customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight Source
9 Flats	Professional Services	10	$1M	Singapore	Sub2Tech	Sub2Tech	Customer Engagement,Customer Experience	2017	n/a	In 2017, 9 Flats implemented Sub2Tech on its public website, deploying Sub2Tech as a Customer Engagement,Customer Experience solution embedded in booking and guest inquiry pages. The Sub2Tech implementation concentrates on web channel engagement, providing live chat, site embedded contact workflows, session based visitor context, and a centralized messaging interface. The deployment is web hosted and configured to surface customer conversations to a small internal support team. Configuration work focused on standard Customer Engagement,Customer Experience capabilities such as conversational routing, canned responses, lightweight ticketing, and user profiling to support reservations and guest services. Integrations are limited to the website front end, with operational scope covering customer support and guest services handled by the company's core team in Singapore. Governance included role based agent access and consolidated inbox workflows to centralize inquiry handling and align response processes with booking operations.
A-Plan Holdings	Insurance	1300	$128M	United Kingdom	Sub2Tech	Sub2Tech	Customer Engagement,Customer Experience	2020	n/a	In 2020 A-Plan Holdings deployed Sub2Tech on its public website to support Customer Engagement,Customer Experience initiatives. The implementation positioned Sub2Tech as a web-facing engagement layer to manage customer interactions and digital touchpoints on the corporate site. The Sub2Tech deployment emphasized customer engagement capabilities common to the Customer Engagement,Customer Experience category, including embedded chat widgets, lead capture forms, customer self-service workflows, and session-based engagement orchestration. Configuration focused on site-level embedding and front-end event capture, with rule-based routing and content variation managed through Sub2Tech configuration to control behavior across pages. Operational scope covered marketing, sales, and customer service touchpoints exposed on the public website, with centralized configuration and ongoing tuning of routing and messaging workflows. A-Plan Holdings used Sub2Tech to instrument customer touchpoints on its website, aligning web engagement and intake flows with front-line customer facing functions.
Aitana	Professional Services	400	$70M	Spain	Sub2Tech	Sub2Tech	Customer Engagement,Customer Experience	2024	n/a	In 2024 Aitana implemented Sub2Tech on its public website as the primary web engagement layer for customer interactions. Sub2Tech is positioned to address Customer Engagement,Customer Experience workflows and to serve as the customer-facing point for web channel engagement and interaction capture. The Sub2Tech deployment on the website is configured to provide standard customer engagement capabilities common to the Customer Engagement,Customer Experience category, including on-site conversational interfaces, feedback capture and session-level interaction instrumentation for experience analysis. Configuration work focused on front-end embedding and UI behavior tailored to Aitana's professional services audience, with rule configuration for engagement triggers and basic personalization logic. Operational scope centers on digital customer touchpoints, supporting marketing led demand capture, customer service intake and pre-sales engagement across Aitana's Spanish web presence. Governance and ongoing configuration are organized around a centralized digital channels and customer operations model, with staged updates and control of engagement rules and content delivered via the website. The narrative reflects a web-first implementation of Sub2Tech for Aitana, emphasizing web channel orchestration and customer interaction capture consistent with Customer Engagement,Customer Experience platform usage. Sub2Tech is referenced as the deployed application name and as the system instrumenting on-site customer engagement.
	Professional Services	204	$30M	United States	Sub2Tech	Sub2Tech	Customer Engagement,Customer Experience	2024	n/a
	Distribution	10	$1M	United States	Sub2Tech	Sub2Tech	Customer Engagement,Customer Experience	2022	n/a
	Retail	10	$1M	United States	Sub2Tech	Sub2Tech	Customer Engagement,Customer Experience	2022	n/a
	Media	10	$1M	United States	Sub2Tech	Sub2Tech	Customer Engagement,Customer Experience	2022	n/a
	Leisure and Hospitality	10	$1M	United States	Sub2Tech	Sub2Tech	Customer Engagement,Customer Experience	2022	n/a
	Professional Services	10	$1M	United States	Sub2Tech	Sub2Tech	Customer Engagement,Customer Experience	2022	n/a
	Professional Services	1	$1M	United Kingdom	Sub2Tech	Sub2Tech	Customer Engagement,Customer Experience	2022	n/a

Showing 1 to 10 of 124 entries

Buyer Intent: Companies Evaluating Sub2Tech

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FAQ - APPS RUN THE WORLD Sub2Tech Coverage

Sub2Tech is a Customer Engagement, Customer Experience solution from Sub2Tech.

Companies worldwide use Sub2Tech, from small firms to large enterprises across 21+ industries.

Organizations such as South Western Railway, Mountain Warehouse, West Ham United Football Club, Direct Wines and Joules are recorded users of Sub2Tech for Customer Engagement, Customer Experience.

Companies using Sub2Tech are most concentrated in Transportation, Retail and Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using Sub2Tech are most concentrated in United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Sub2Tech across Americas, EMEA, and APAC.

Companies using Sub2Tech range from small businesses with 0-100 employees - 67.74%, to mid-sized firms with 101-1,000 employees - 28.23%, large organizations with 1,001-10,000 employees - 4.03%, and global enterprises with 10,000+ employees - 0%.

Customers of Sub2Tech include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Sub2Tech customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement, Customer Experience.

List of Sub2Tech Customers

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Buyer Intent: Companies Evaluating Sub2Tech

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Q1. What is Sub2Tech used for?

Q2. Who uses Sub2Tech for Customer Engagement, Customer Experience?

Q3. Which companies use Sub2Tech?

Q4. What is the industry breakdown of companies using Sub2Tech?

Q5. What is the country breakdown of companies using Sub2Tech?

Q6. What is the breakdown by employee size of companies using Sub2Tech?

Q7. What is the breakdown by revenue of companies using Sub2Tech?

Q8. How can I get the full list of companies using Sub2Tech?