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AAA Life Insurance Company
Location
17900 N Laurel Park Dr,
Livonia, 48152, MI,
United States
Website
https://www.aaalife.com/
Phone
1 888-223-6534
Artw industry
Insurance
Employee
Revenue

AAA Life Insurance Company Technographics

AAA Life Insurance Company Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by AAA Life Insurance Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 AAA Life Insurance Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that AAA Life Insurance Company has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2018, Adobe Connect for Audio Video and Web Conferencing in 2017, Swiftype for Application, Web and Enterprise Search in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems AAA Life Insurance Company is running and its propensity to invest more and deepen its relationship with LivePerson , Adobe Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing AAA Life Insurance Company revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AAA Life Insurance Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

AAA Life Insurance Company Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LivePerson Legacy LivePerson Conversational Cloud Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2017 2017
Collaboration Collaboration 2018 2018
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Swiftype Legacy Swiftype Application, Web and Enterprise Search Content Management n/a 2018 2018
In 2018, AAA Life Insurance Company implemented Swiftype on its public website. AAA Life Insurance Company uses Swiftype, an Application, Web and Enterprise Search solution, to power customer-facing site search and improve findability of policy, product, and support content. The implementation configured Swiftype site search capabilities including automated crawling and indexing of public pages, relevance ranking, autocomplete, and query result tuning. Configuration work focused on relevance rules, synonyms, and search analytics to surface content by intent, consistent with Application, Web and Enterprise Search functional workflows. Operational ownership is held by the digital marketing and web teams who manage index cadence, relevance adjustments, and query reporting. The Swiftype deployment is embedded in the website front end to provide search UI responses and analytics that inform content prioritization and on-site navigation improvements.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2024 2024
Customer Experience CRM 2018 2018
Customer Experience CRM 2019 2019
Data Management Platform CRM 2021 2021
Marketing Analytics CRM 2011 2011
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
IT Service Management ITSM 2018 2018
IT Service Management ITSM 2014 2014
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Risk Management TRM 2024 2025
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2015 2015
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at AAA Life Insurance Company
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by AAA Life Insurance Company Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD AAA Life Insurance Company Technographics

AAA Life Insurance Company is a Insurance organization based in United States, with around 800 employees and annual revenues of $300.0 million.

AAA Life Insurance Company operates a diverse technology stack with applications such as LivePerson Conversational Cloud, Adobe Connect and Swiftype, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Application, Web and Enterprise Search.

AAA Life Insurance Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LivePerson, Adobe Systems and Swiftype.

AAA Life Insurance Company recently adopted applications including Genesys Cloud CX in 2024, Milliman IntelliScript in 2024 and Melissa Unison in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of AAA Life Insurance Company’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates AAA Life Insurance Company’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete AAA Life Insurance Company technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.