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Lumen Mexico

República del Salvador 54, Centro Histórico, Alcaldía CuauhtEmoc,
Mexico City, 6000,
Mexico

https://www.lumen.com.mx/

52 55-4747-8274

Retail

Lumen Mexico Technographics

Lumen Mexico Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Lumen Mexico and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Lumen Mexico employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Lumen Mexico has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2016, ESONO Chameleon CMS for Content Management in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Lumen Mexico is running and its propensity to invest more and deepen its relationship with Zendesk , Microsoft , ESONO AG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Lumen Mexico revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lumen Mexico intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Lumen Mexico Data, Technology Stack, and Enterprise Applications

AI-Powered Application

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Zendesk	Legacy	Zendesk Chat	Chatbots and Conversational AI	AI-Powered Application	n/a	2018	2018

Collaboration

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Microsoft	Legacy	Microsoft 365	Collaboration	Collaboration	n/a	2016	2016

Content Management

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
ESONO AG	Legacy	ESONO Chameleon CMS	Content Management	Content Management	n/a	2021	2021

eCommerce

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			eCommerce	eCommerce		2017	2017

CRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Customer Experience	CRM		2018	2018
			Customer Support	CRM		2020	2020

Procurement

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Category Management	Procurement		2018	2018

IaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Application Hosting and Computing Services	IaaS		2016	2016
			Application Hosting and Computing Services	IaaS		2021	2021
			Content Delivery Network	IaaS		2019	2019

CyberSecurity

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Secure Sockets Layer (SSL)	CyberSecurity		2020	2020
			Secure Web Gateways (SWG)	CyberSecurity		2019	2019

IT Decision Makers and Key Stakeholders at Lumen Mexico

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

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Apps Being Evaluated by Lumen Mexico Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD Lumen Mexico Technographics

Lumen Mexico is a Retail organization based in Mexico, with around 750 employees and annual revenues of $30.0 million.

Lumen Mexico operates a diverse technology stack with applications such as Zendesk Chat, Microsoft 365 and ESONO Chameleon CMS, covering areas like Chatbots and Conversational AI, Collaboration and Content Management.

Lumen Mexico has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zendesk, Microsoft and ESONO AG.

Lumen Mexico recently adopted applications including ESONO Chameleon CMS in 2021, Google Cloud Platform (GCP) in 2021 and Zendesk Service in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Lumen Mexico’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Lumen Mexico’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Lumen Mexico technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.