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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

ABB E-Mobility Italy Tech Stack and Enterprise Applications

HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
iCIMS Legacy iCIMS Recruit Applicant Tracking System Applicant Tracking System HCM n/a 2015 2015
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, ABB E-Mobility Italy implemented Salesforce Chat (formerly Salesforce Live Agent). The deployment placed Salesforce Chat, a Chatbots and Conversational AI solution, directly on the ABB E-Mobility Italy website to enable real-time customer conversations and web-based inquiry handling. Configuration emphasized standard web-embedded chat widget setup, pre-chat data capture, queueing and routing rules, and agent presence management consistent with Chatbots and Conversational AI deployments. The implementation used the Salesforce Chat agent interface on the Salesforce platform to surface live sessions and capture chat transcripts for follow-up. Operational coverage focused on customer service and sales contact points on ABB E-Mobility Italy web pages, supporting lead capture and technical support interactions for site visitors in Italy. Governance centered on chat handling procedures, shift scheduling for agents, and retention of chat transcripts to support case creation and downstream customer service workflows. Architecturally the solution was delivered as a cloud-hosted, embedded web chat widget linked into the Salesforce platform, enabling session persistence and transcript storage within the Salesforce environment. The deployment reflects a platform-centric approach to conversational engagement, aligning ABB E-Mobility Italy customer service and web engagement through Salesforce Chat in the Chatbots and Conversational AI category.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
Collaboration Collaboration 2019 2019
Event Management Collaboration 2019 2019
Event Management Collaboration 2019 2019
Event Management Collaboration 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2019 2019
Digital Asset Management Content Management 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2024 2024
Customer Data Platform CRM 2015 2015
Customer Experience CRM 2016 2016
Customer Experience CRM 2018 2018
Customer Experience CRM 2020 2020
Data Management Platform CRM 2022 2022
Data Management Platform CRM 2022 2022
Data Management Platform CRM 2022 2022
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2022 2022
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2022 2022
Marketing Analytics, Campaign Management CRM 2018 2018
Marketing Automation CRM 2020 2020
Tag Management CRM 2017 2017
Tag Management CRM 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2015 2015
Apps Development PaaS 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cloud Storage IaaS 2015 2015
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2025 2025

IT Decision Makers and Key Stakeholders at ABB E-Mobility Italy

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by ABB E-Mobility Italy Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ABB E-Mobility Italy IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ABB E-Mobility Italy digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD ABB E-Mobility Italy Technographics
ABB E-Mobility Italy is a Manufacturing organization based in Italy, with around 500 employees and annual revenues of $200.0 million.
ABB E-Mobility Italy operates a diverse technology stack with applications such as iCIMS Recruit Applicant Tracking System, Salesforce Chat (formerly Salesforce Live Agent) and Zoom, covering areas like Applicant Tracking System, Chatbots and Conversational AI and Audio Video and Web Conferencing.
ABB E-Mobility Italy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as iCIMS, Salesforce and Zoom Video Communications.
ABB E-Mobility Italy recently adopted applications including Amazon Elastic Load Balancing (ELB) in 2025, Adobe Experience Manager in 2024 and 6sense Account Engagement Platform in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ABB E-Mobility Italy’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates ABB E-Mobility Italy’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ABB E-Mobility Italy technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.