Dublin, D18 T3Y1,
Ireland
Abbott Ireland Technographics
Abbott Ireland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Abbott Ireland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Abbott Ireland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abbott Ireland has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, Access PeopleXD (formerly CoreHR) for Core HR in 2017, SAP S/4 HANA Credit Management (FIN-FSCM-CR) for Credit Union Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abbott Ireland is running and its propensity to invest more and deepen its relationship with SAP , The Access Group , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abbott Ireland revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abbott Ireland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Abbott Ireland Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020 Abbott Ireland implemented SAP S/4 HANA as its ERP Financial platform, establishing SAP S/4 HANA as the core system for Finance and Controlling. The implementation centers on record to report operations and positions the SAP S/4 HANA platform to support centralized financial accounting, controlling and statutory reporting across the Ireland footprint.
The deployment encompassed comprehensive SAP S/4 HANA Finance and Controlling capabilities, including General Ledger, Accounts Receivable, Accounts Payable, Fixed Assets, currency, tax and banking configuration. Configuration and functional ownership covered Cost Element accounting, Cost Center accounting, Profit Center accounting, internal orders, project system integration, product costing for process manufacturing, Profitability Analysis COPA, and Revenue Accounting and Reporting RAR, with deliverables including functional specifications, unit testing, UAT test scripts and interface documentation.
Integrations were implemented across core ERP touchpoints, explicitly linking FI with SD, FI with MM and FI with HR, and using SAP interfaces and IDoc patterns to support external logistics partners including 3PL connectivity. The technical scope referenced SAP S/4 HANA platform integration patterns, SAP security and authorization controls, and interface documentation to coordinate development and BASIS teams for incident resolution and landscape stability.
Operational governance was structured around a SAP RTR Principal Analyst role based in Ireland Dublin, who functions as the primary production support contact for RTR operations and as liaison to BASIS and technical development teams. Processes enforced include SLA management, change control, access control and landscape management, along with Hypercare monitoring, system alert response and formal approval processes for moving support-driven changes to production.
The implementation impacted finance and controlling business functions, process owners and key users across divisions, and included template design and business consulting for a global, multi-division model. Ongoing responsibilities emphasize root cause analysis, targeted end-user training, monitoring of cross functional interdependencies and transition to steady state support for SAP S/4 HANA ERP Financial operations.
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access PeopleXD (formerly CoreHR) | Core HR | HCM | n/a | 2017 | 2017 |
In 2017 Abbott Ireland deployed Access PeopleXD (formerly CoreHR) as its Human Capital Management platform. The implementation targeted payroll and pension operations supporting a workforce of approximately 3,000 employees and established a centralized payroll function staffed in Sligo, County Sligo, Ireland, to coordinate Finance and Corporate HR workflows.
Access PeopleXD (formerly CoreHR) was configured to run core payroll processing, pension administration, tax and PAYE compliance, month end and year end payroll routines, and operational reporting. Configuration emphasized approval workflows, payroll taxation rules, payroll and pension reconciliations, and a monthly metric reporting process used by the payroll and finance teams.
Operationally the solution was used to manage daily payroll transactions, pension statements and ad hoc payroll reporting, and to surface information for timely responses to employee and management payroll and pension queries. The payroll team retained close operational liaison with Corporate HR and with external tax advisers for expatriate employees, using Access PeopleXD outputs alongside spreadsheet analysis to support PAYE returns and expatriate tax handling.
Governance and process workstreams included the design and deployment of payroll procedures, ownership of internal control accuracy for payroll and pension processing, and structured month end and annual reconciliations. The implementation supported role based approvals, documented procedures for payroll processing, and ongoing initiatives to drive continuous improvement in payroll operations.
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Employee Experience, Employee Engagement | HCM |
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2021 | 2022 |
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Payroll | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA Credit Management (FIN-FSCM-CR) | Credit Union Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Abbott Ireland implemented SAP S/4 HANA Credit Management (FIN-FSCM-CR) as a core Credit Union Management capability supporting credit and collections activities. The deployment targeted Abbott Rapid Diagnostics credit operations across Europe and North America and was configured to support multilingual markets including English, Spanish, Italian, Portuguese and French.
The implementation leveraged SAP S/4 HANA Credit Management (FIN-FSCM-CR) modules with explicit use of the FSCM Collections Management Module for customer contact activity recording and collections workflows, FSCM Dispute Management for managing customer disputes, and FSCM Credit Management for credit limit requests and daily credit queue processing. Functional capabilities included cash application oversight, unapplied credit review, refund request handling, credit limit request creation, and discipline-specific collections case management aligned to Credit Union Management functionality.
Operational integration was executed inside the SAP S/4 HANA application stack, with order approval controls integrated into the daily credit queue before shipment authorization and cash application feeds supporting month end processes. The implementation covered credit and collections teams across Europe and North America, with users responsible for recording interactions in SAP, managing unapplied credits, and overseeing refunds and dispute resolution within the same SAP S/4 HANA environment.
Governance and workflow controls emphasized daily review of the credit queue prior to order approval, structured escalation to sales and senior management to accelerate collections when required, and ongoing process improvement activities to align with monthly close and KPI reporting cycles. Credit and Collections Analysts were accountable for reducing delinquency for assigned accounts, ensuring cash application accuracy, and enforcing payment terms through configured FSCM workflows.
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Debt Collection and Recovery | ERP Services and Operations |
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2020 | 2020 |
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Dispute Management | ERP Services and Operations |
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2020 | 2020 |
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Travel Management | ERP Services and Operations |
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2018 | 2018 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Abbott Ireland
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Abbott Ireland Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||