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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Abbott Ireland Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP S/4 HANA ERP Financial ERP Financial Management n/a 2020 2020
In 2020 Abbott Ireland implemented SAP S/4 HANA as its ERP Financial platform, establishing SAP S/4 HANA as the core system for Finance and Controlling. The implementation centers on record to report operations and positions the SAP S/4 HANA platform to support centralized financial accounting, controlling and statutory reporting across the Ireland footprint. The deployment encompassed comprehensive SAP S/4 HANA Finance and Controlling capabilities, including General Ledger, Accounts Receivable, Accounts Payable, Fixed Assets, currency, tax and banking configuration. Configuration and functional ownership covered Cost Element accounting, Cost Center accounting, Profit Center accounting, internal orders, project system integration, product costing for process manufacturing, Profitability Analysis COPA, and Revenue Accounting and Reporting RAR, with deliverables including functional specifications, unit testing, UAT test scripts and interface documentation. Integrations were implemented across core ERP touchpoints, explicitly linking FI with SD, FI with MM and FI with HR, and using SAP interfaces and IDoc patterns to support external logistics partners including 3PL connectivity. The technical scope referenced SAP S/4 HANA platform integration patterns, SAP security and authorization controls, and interface documentation to coordinate development and BASIS teams for incident resolution and landscape stability. Operational governance was structured around a SAP RTR Principal Analyst role based in Ireland Dublin, who functions as the primary production support contact for RTR operations and as liaison to BASIS and technical development teams. Processes enforced include SLA management, change control, access control and landscape management, along with Hypercare monitoring, system alert response and formal approval processes for moving support-driven changes to production. The implementation impacted finance and controlling business functions, process owners and key users across divisions, and included template design and business consulting for a global, multi-division model. Ongoing responsibilities emphasize root cause analysis, targeted end-user training, monitoring of cross functional interdependencies and transition to steady state support for SAP S/4 HANA ERP Financial operations.
Expense Management ERP Financial Management 2018 2018
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
The Access Group Legacy Access PeopleXD (formerly CoreHR) Core HR HCM n/a 2017 2017
In 2017 Abbott Ireland deployed Access PeopleXD (formerly CoreHR) as its Human Capital Management platform. The implementation targeted payroll and pension operations supporting a workforce of approximately 3,000 employees and established a centralized payroll function staffed in Sligo, County Sligo, Ireland, to coordinate Finance and Corporate HR workflows. Access PeopleXD (formerly CoreHR) was configured to run core payroll processing, pension administration, tax and PAYE compliance, month end and year end payroll routines, and operational reporting. Configuration emphasized approval workflows, payroll taxation rules, payroll and pension reconciliations, and a monthly metric reporting process used by the payroll and finance teams. Operationally the solution was used to manage daily payroll transactions, pension statements and ad hoc payroll reporting, and to surface information for timely responses to employee and management payroll and pension queries. The payroll team retained close operational liaison with Corporate HR and with external tax advisers for expatriate employees, using Access PeopleXD outputs alongside spreadsheet analysis to support PAYE returns and expatriate tax handling. Governance and process workstreams included the design and deployment of payroll procedures, ownership of internal control accuracy for payroll and pension processing, and structured month end and annual reconciliations. The implementation supported role based approvals, documented procedures for payroll processing, and ongoing initiatives to drive continuous improvement in payroll operations.
Employee Experience, Employee Engagement HCM 2021 2022
Payroll HCM 2017 2017
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP S/4 HANA Credit Management (FIN-FSCM-CR) Credit Union Management ERP Services and Operations n/a 2020 2020
In 2020, Abbott Ireland implemented SAP S/4 HANA Credit Management (FIN-FSCM-CR) as a core Credit Union Management capability supporting credit and collections activities. The deployment targeted Abbott Rapid Diagnostics credit operations across Europe and North America and was configured to support multilingual markets including English, Spanish, Italian, Portuguese and French. The implementation leveraged SAP S/4 HANA Credit Management (FIN-FSCM-CR) modules with explicit use of the FSCM Collections Management Module for customer contact activity recording and collections workflows, FSCM Dispute Management for managing customer disputes, and FSCM Credit Management for credit limit requests and daily credit queue processing. Functional capabilities included cash application oversight, unapplied credit review, refund request handling, credit limit request creation, and discipline-specific collections case management aligned to Credit Union Management functionality. Operational integration was executed inside the SAP S/4 HANA application stack, with order approval controls integrated into the daily credit queue before shipment authorization and cash application feeds supporting month end processes. The implementation covered credit and collections teams across Europe and North America, with users responsible for recording interactions in SAP, managing unapplied credits, and overseeing refunds and dispute resolution within the same SAP S/4 HANA environment. Governance and workflow controls emphasized daily review of the credit queue prior to order approval, structured escalation to sales and senior management to accelerate collections when required, and ongoing process improvement activities to align with monthly close and KPI reporting cycles. Credit and Collections Analysts were accountable for reducing delinquency for assigned accounts, ensuring cash application accuracy, and enforcing payment terms through configured FSCM workflows.
Debt Collection and Recovery ERP Services and Operations 2020 2020
Dispute Management ERP Services and Operations 2020 2020
Travel Management ERP Services and Operations 2018 2018
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2018 2018
Analytics and BI Analytics and BI 2018 2018
Analytics and BI Analytics and BI 2019 2019
Analytics and BI Analytics and BI 2019 2019
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Data Management Platform CRM 2020 2020
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2018 2018
Tag Management CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Abbott Ireland

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Abbott Ireland Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Abbott Ireland IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Abbott Ireland digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Abbott Ireland Technographics
Abbott Ireland is a Life Sciences organization based in Ireland, with around 3000 employees and annual revenues of $1.20 billion.
Abbott Ireland operates a diverse technology stack with applications such as SAP S/4 HANA, Access PeopleXD (formerly CoreHR) and SAP S/4 HANA Credit Management (FIN-FSCM-CR), covering areas like ERP Financial, Core HR and Credit Union Management.
Abbott Ireland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP and The Access Group.
Abbott Ireland recently adopted applications including UKG Great Place to Work Emprising in 2021, Adobe Launch in 2021 and SAP S/4 HANA in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Abbott Ireland’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Abbott Ireland’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Abbott Ireland technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.