North Chicago, 60064-6400, IL,
United States
AbbVie Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by AbbVie and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 55000 AbbVie employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AbbVie has purchased the following applications: FIS Integrated Payables for AP Automation in 2017, Workday Absence Management for Absence and Leave Management in 2020, IBM Maximo for Enterprise Asset Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AbbVie is running and its propensity to invest more and deepen its relationship with FIS Global , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AbbVie revenues, which have grown to $56.33 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AbbVie intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Integrated Payables | AP Automation | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, AbbVie deployed FIS Integrated Payables to establish a centralized AP Automation capability across its finance and treasury operations. The implementation at AbbVie used FIS Integrated Payables to rationalize invoice to payment workflows, supporting automated invoice capture, payment orchestration, supplier onboarding and EFT payment processing within the AP Automation scope.
The deployment was managed through a Center of Excellence inside the Enterprise PMO based in North Chicago IL, where senior program managers concurrently oversaw multiple programs to standardize payments and billing workflows. Functional configuration emphasized payment file generation, exception handling and reconciliation, aligning FIS Integrated Payables functionality with accounts payable, treasury operations and bill pay processes.
Integrations implemented as part of the program included Online Banking, Bill Pay, Mobile Banking and EFT interfaces, and the program included multiple bank conversion programs to FIS Core products and services. The broader PMO workstream also completed two major infrastructure and security programs for Ceridian that encompassed over 50 projects, indicating coordinated sequencing between AP Automation rollout and adjacent infrastructure initiatives.
Governance was formalized through the Enterprise PMO Center of Excellence which prioritized enterprise focus, assigned multiple programs simultaneously and provided client relationship management for high profile sites. Program governance emphasized oversight, prioritized rollouts and cross-functional coordination between finance, treasury and banking operations while using FIS Integrated Payables as the centralized AP Automation platform.
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AR Automation | ERP Financial Management |
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2020 | 2020 |
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ERP Financial | ERP Financial Management |
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2013 | 2013 |
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ERP Financial | ERP Financial Management |
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2022 | 2024 |
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ERP Financial | ERP Financial Management |
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2019 | 2020 |
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Expense Management | ERP Financial Management |
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2020 | 2020 |
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Expense Management | ERP Financial Management |
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2017 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2020 | 2021 |
In 2020 AbbVie implemented Workday Absence Management to establish standardized Absence and Leave Management capabilities within its HR function. The initiative concentrated on configuring absence types, eligibility rules, accrual calculation logic and approval workflows to support enterprise leave policies and time off governance.
Workday Absence Management configuration work emphasized integration points with Workday Time Tracking, requiring a deep understanding of both Time Tracking and Absence Management business processes and configuration. Project responsibilities included evaluating, communicating, and coordinating the technical impacts of Workday application configuration decisions so that absence records, time entries and business process orchestration aligned with HR requirements.
Governance for the deployment centered on cross functional configuration review and coordination with HR process owners and timekeeping teams, with documented configuration decisions and validation of business process flows. The implementation narrative positions Workday Absence Management as the primary Absence and Leave Management application driving standardized leave workflows, configuration governance and operational alignment between absence and timekeeping functions.
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BackGround Screening | HCM |
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2020 | 2020 |
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Benefits Administration | HCM |
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2018 | 2019 |
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Candidate Relationship Management | HCM |
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2017 | 2017 |
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Compensation Management | HCM |
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2018 | 2019 |
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Core HR | HCM |
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2021 | 2021 |
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Employee Engagement | HCM |
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2023 | 2023 |
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Employee Experience | HCM |
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2017 | 2017 |
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Employee Recognition and Rewards Management | HCM |
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2021 | 2021 |
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Environment, Health and Safety (EHS) | HCM |
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2018 | 2018 |
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HR Service Delivery | HCM |
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2020 | 2021 |
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Learning and Development | HCM |
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2014 | 2014 |
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Onboarding | HCM |
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2017 | 2018 |
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Payroll | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2022 | 2022 |
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Performance and Goal Management | HCM |
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2017 | 2018 |
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Performance and Goal Management | HCM |
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2021 | 2021 |
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Recruiting | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2020 | 2021 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 AbbVie implemented IBM Maximo as an Enterprise Asset Management application. The deployment is documented in operational use for recording calibration activities on measuring devices and instruments across micro labs, chemistry, production, and facilities.
IBM Maximo is used to manage the asset registry and calibration lifecycle, with configuration aligning to calibration management, work order management, scheduling, and maintenance planning. IBM Maximo Asset Management captures calibration records and technician activity, supporting bench repair, diagnostics, and instrument-level service entries consistent with Enterprise Asset Management workflows.
Operational coverage includes site-level use by Calibration Technicians, with explicit evidence from AbbVie’s Waco, Texas operations showing technicians record calibrations for pressure, temperature, flow, level, and humidity instruments in IBM Maximo. Technicians use the system to prioritize and manage tasks and to communicate schedules across departments when performing calibrations.
Governance and process practices are reflected in technician workflows, where task prioritization, cross-department scheduling, and GMP environment controls are enforced through recorded Maximo work orders and calibration logs. Clean room gowning certification and controlled documentation of instrumentation bench repair and diagnostics are incorporated into the system driven operational processes.
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Lease Management | ERP Services and Operations |
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2018 | 2018 |
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Legal Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Legal Practice Management | ERP Services and Operations |
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2021 | 2021 |
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Travel Management | ERP Services and Operations |
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2013 | 2013 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Data Warehouse | Analytics and BI |
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2010 | 2010 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Process Mining | Analytics and BI |
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2015 | 2015 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Event Management | Collaboration |
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2016 | 2016 |
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Survey and Questionnaire | Collaboration |
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2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2023 | 2023 |
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Digital Asset Management | Content Management |
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2017 | 2017 |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Document Management | Content Management |
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2013 | 2014 |
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Enterprise Content Management | Content Management |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2013 | 2013 |
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Transportation Management | SCM |
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2014 | 2015 |
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Warehouse Management | SCM |
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2013 | 2013 |
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CRM
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2013 | 2013 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Lifecycle Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2019 | 2019 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Quality Management | PLM and Engineering |
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2015 | 2015 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2013 | 2013 |
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Sourcing | Procurement |
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2013 | 2013 |
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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Supplier Relationship Management | Procurement |
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2013 | 2013 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2016 | 2016 |
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Incentive Compensation Management | SPM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2014 | 2014 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2013 | 2014 |
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Governance, Risk and Compliance | TRM |
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2015 | 2015 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Treasury Management | TRM |
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2016 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2022 | 2022 |
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Master Data Management | PaaS |
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2024 | 2024 |
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Master Data Management | PaaS |
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2023 | 2023 |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Data Warehouse Appliance | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2014 | 2014 |
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Database Management | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2024 | 2024 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2018 | 2018 |
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