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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Abdul Latif Jameel Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics 365 for Finance and Operations ERP Financial ERP Financial Management n/a 2023 2023
In 2023, Abdul Latif Jameel implemented Microsoft Dynamics 365 for Finance and Operations to consolidate core finance processes across its diversified business units. The deployment falls under the ERP Financial category and was managed by the group's central IT operations under the Senior IT Manager role. Microsoft Dynamics 365 for Finance and Operations was configured to support core financial modules including general ledger, accounts payable, accounts receivable, fixed assets, intercompany accounting, and statutory financial reporting, with multi-entity consolidation and regional tax localization aligned to ERP Financial capabilities. The implementation incorporated specialized vertical extensions to address Automotive Dealership Management workflows and wealth management accounting requirements. Integrations were established with existing e-commerce portals for both B2B and B2C channels, the Automotive Dealership Management system, and the Wealth Management System to route transactional data into the finance ledger and streamline revenue and receivables processing. Operational coverage spans Automotive, Healthcare, Energy, and Financial Services operations across the UAE, Saudi Arabia, Malaysia, Singapore, Germany, Poland, China, Turkey, Morocco, Monaco, and Jersey. Governance and rollout were executed through the group IT function with centralized application lifecycle oversight and on-site regional support, standardizing financial processes across legal entities and enforcing financial controls and compliance. The deployment sits alongside other Microsoft Dynamics applications in the estate and emphasizes configurability for vertical-specific workflows and localized regulatory requirements.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Cloud HCM Core HR HCM n/a 2020 2021
In 2020, Abdul Latif Jameel implemented Oracle Cloud HCM to centralize Core HR functions across its enterprise in Saudi Arabia. The program used Oracle Fusion Cloud HCM alongside Oracle Fusion Cloud ERP and Oracle EPM to unify the employee experience while preserving domestic data residency in Oracle's Saudi Arabia cloud region. Implementation concentrated on Core HR capabilities such as a unified employee record, organizational management, position and workforce administration, and lifecycle automation for hires, transfers, and separations. Configuration emphasized a centralized HR data model, role based access controls, self service HR workflows, and standardized personnel administration to support consistent talent profile management across business units. Architecturally the deployment was provisioned in Oracle's Saudi Arabia cloud region to meet local data residency requirements and integrated with Oracle Fusion Cloud ERP and Oracle EPM to align workforce data with finance and planning processes. Governance measures introduced centralized HR data governance, standardized approval workflows, and audit controls to support cross functional reporting and compliance, with the explicit objective of unifying the employee experience while keeping employee data in the Saudi Arabia cloud region.
Core HR HCM 2020 2021
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP IS-A-DBM Dealership Management ERP Services and Operations Hicron 2016 2017
In 2016, Abdul Latif Jameel implemented SAP IS-A-DBM in a Dealership Management engagement delivered by Hicron. Hicron deployed an SAP Fiori based warranty WTY portal to modernize and simplify warranty claims submission and processing for wholesalers and dealers, rolling the solution out to over 50 centers in Saudi Arabia. The implementation centered on the SAP Fiori warranty portal as the consumer facing module, with WTY functionality surfaced through Fiori UIs and DBM related capabilities inferred as part of the broader SAP Automotive footprint. SAP IS-A-DBM is referenced as the application platform, and the case materials indicate the deployment used Hicron’s SAP Automotive portfolio patterns for WTY, DBM, and dealer portal integrations. Integrations emphasized dealer portal connectivity, enabling wholesalers and dealers to submit and track warranty claims through the Fiori interface. Operational coverage targeted dealer and wholesale service operations across more than 50 Abdul Latif Jameel Motors centers in Saudi Arabia, aligning Dealership Management workflows with warranty processing and dealer servicing functions. Governance and rollout work included portal provisioning and dealer onboarding across service centers, configuration of warranty claim workflows within the SAP Fiori environment, and alignment of dealer access and approval processes. The narrative focuses on structuring warranty claim submission and processing inside SAP IS-A-DBM and the Fiori warranty portal rather than detailing other enterprise integrations or measurable outcomes.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2017 2017
Collaboration Collaboration 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2017 2017
Customer Experience CRM 2020 2020
Digital Advertising Platform CRM 2020 2020
Digital Advertising Platform CRM 2020 2020
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2020 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Abdul Latif Jameel

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Abdul Latif Jameel Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Abdul Latif Jameel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Abdul Latif Jameel digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Abdul Latif Jameel Technographics
Abdul Latif Jameel is a Banking and Financial Services organization based in Saudi Arabia, with around 15000 employees and annual revenues of $3.00 billion.
Abdul Latif Jameel operates a diverse technology stack with applications such as Microsoft Dynamics 365 for Finance and Operations, Oracle Cloud HCM and SAP IS-A-DBM, covering areas like ERP Financial, Core HR and Dealership Management.
Abdul Latif Jameel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Oracle and SAP.
Abdul Latif Jameel recently adopted applications including Microsoft Dynamics 365 for Finance and Operations in 2023, Intuit Mailchimp in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Abdul Latif Jameel’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Abdul Latif Jameel’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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