Jeddah, 21452,
Saudi Arabia
Abdul Latif Jameel Technographics
Abdul Latif Jameel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Abdul Latif Jameel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15000 Abdul Latif Jameel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Abdul Latif Jameel has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2023, Oracle Cloud HCM for Core HR in 2020, SAP IS-A-DBM for Dealership Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Abdul Latif Jameel is running and its propensity to invest more and deepen its relationship with Microsoft , Oracle , Prestige Saudi or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Abdul Latif Jameel revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Abdul Latif Jameel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Abdul Latif Jameel Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2023 | 2023 |
In 2023, Abdul Latif Jameel implemented Microsoft Dynamics 365 for Finance and Operations to consolidate core finance processes across its diversified business units. The deployment falls under the ERP Financial category and was managed by the group's central IT operations under the Senior IT Manager role.
Microsoft Dynamics 365 for Finance and Operations was configured to support core financial modules including general ledger, accounts payable, accounts receivable, fixed assets, intercompany accounting, and statutory financial reporting, with multi-entity consolidation and regional tax localization aligned to ERP Financial capabilities. The implementation incorporated specialized vertical extensions to address Automotive Dealership Management workflows and wealth management accounting requirements.
Integrations were established with existing e-commerce portals for both B2B and B2C channels, the Automotive Dealership Management system, and the Wealth Management System to route transactional data into the finance ledger and streamline revenue and receivables processing. Operational coverage spans Automotive, Healthcare, Energy, and Financial Services operations across the UAE, Saudi Arabia, Malaysia, Singapore, Germany, Poland, China, Turkey, Morocco, Monaco, and Jersey.
Governance and rollout were executed through the group IT function with centralized application lifecycle oversight and on-site regional support, standardizing financial processes across legal entities and enforcing financial controls and compliance. The deployment sits alongside other Microsoft Dynamics applications in the estate and emphasizes configurability for vertical-specific workflows and localized regulatory requirements.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2020 | 2021 |
In 2020, Abdul Latif Jameel implemented Oracle Cloud HCM to centralize Core HR functions across its enterprise in Saudi Arabia. The program used Oracle Fusion Cloud HCM alongside Oracle Fusion Cloud ERP and Oracle EPM to unify the employee experience while preserving domestic data residency in Oracle's Saudi Arabia cloud region.
Implementation concentrated on Core HR capabilities such as a unified employee record, organizational management, position and workforce administration, and lifecycle automation for hires, transfers, and separations. Configuration emphasized a centralized HR data model, role based access controls, self service HR workflows, and standardized personnel administration to support consistent talent profile management across business units.
Architecturally the deployment was provisioned in Oracle's Saudi Arabia cloud region to meet local data residency requirements and integrated with Oracle Fusion Cloud ERP and Oracle EPM to align workforce data with finance and planning processes. Governance measures introduced centralized HR data governance, standardized approval workflows, and audit controls to support cross functional reporting and compliance, with the explicit objective of unifying the employee experience while keeping employee data in the Saudi Arabia cloud region.
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Core HR | HCM |
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2020 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP IS-A-DBM | Dealership Management | ERP Services and Operations | Hicron | 2016 | 2017 |
In 2016, Abdul Latif Jameel implemented SAP IS-A-DBM in a Dealership Management engagement delivered by Hicron. Hicron deployed an SAP Fiori based warranty WTY portal to modernize and simplify warranty claims submission and processing for wholesalers and dealers, rolling the solution out to over 50 centers in Saudi Arabia.
The implementation centered on the SAP Fiori warranty portal as the consumer facing module, with WTY functionality surfaced through Fiori UIs and DBM related capabilities inferred as part of the broader SAP Automotive footprint. SAP IS-A-DBM is referenced as the application platform, and the case materials indicate the deployment used Hicron’s SAP Automotive portfolio patterns for WTY, DBM, and dealer portal integrations.
Integrations emphasized dealer portal connectivity, enabling wholesalers and dealers to submit and track warranty claims through the Fiori interface. Operational coverage targeted dealer and wholesale service operations across more than 50 Abdul Latif Jameel Motors centers in Saudi Arabia, aligning Dealership Management workflows with warranty processing and dealer servicing functions.
Governance and rollout work included portal provisioning and dealer onboarding across service centers, configuration of warranty claim workflows within the SAP Fiori environment, and alignment of dealer access and approval processes. The narrative focuses on structuring warranty claim submission and processing inside SAP IS-A-DBM and the Fiori warranty portal rather than detailing other enterprise integrations or measurable outcomes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Abdul Latif Jameel
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Abdul Latif Jameel Executives
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