AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

ABI Interiors Tech Stack and Enterprise Applications

ABI Interiors AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, ABI Interiors implemented Salesforce Chat (formerly Salesforce Live Agent) on their website. The deployment leverages Chatbots and Conversational AI to provide real-time web chat for customer service and lead capture, embedding the Salesforce Chat widget into public-facing pages to initiate visitor conversations and route those chats to internal agents. Functional configuration aligned with typical Salesforce Chat capabilities, including pre-chat data capture, routing rules for session assignment, agent console handling, and transcript logging into Salesforce records for follow-up. Operational scope focused on front-office customer service and sales support workflows, with governance implemented through chat routing policies and agent permission settings to ensure consistent handling and conversation persistence.
ABI Interiors Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
ABI Interiors eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WooCommerce eCommerce eCommerce n/a 2024 2024
Personalization and Product Recommendations eCommerce 2022 2022
Product Review Management eCommerce 2019 2019
ABI Interiors CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2020 2020
Marketing Analytics, Sales Analytics, Customer Support CRM 2018 2018
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2024 2024
Sales Automation, CRM, Sales Engagement CRM 2020 2020
Tag Management CRM 2017 2017
ABI Interiors PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2022 2022
ABI Interiors IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at ABI Interiors

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by ABI Interiors Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ABI Interiors IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ABI Interiors digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD ABI Interiors Technographics
ABI Interiors is a Professional Services organization based in Australia, with around 119 employees and annual revenues of $29.0 million.
ABI Interiors operates a diverse technology stack with applications such as Salesforce Chat (formerly Salesforce Live Agent), Microsoft 365 and WooCommerce, covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
ABI Interiors has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce, Microsoft and Automattic.
ABI Interiors recently adopted applications including WooCommerce in 2024, Klaviyo in 2024 and Klevu Discovery Suite in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ABI Interiors’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates ABI Interiors’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ABI Interiors technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.