Yerevan, x,
Armenia
ACBA-Credit Agricole Bank Technographics
ACBA-Credit Agricole Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ACBA-Credit Agricole Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1348 ACBA-Credit Agricole Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ACBA-Credit Agricole Bank has purchased the following applications: SAP SuccessFactors Talent Management for Talent Management in 2018, Ruby Live Chat for Chatbots and Conversational AI in 2018, About Livefyre for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ACBA-Credit Agricole Bank is running and its propensity to invest more and deepen its relationship with SAP , Ruby , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ACBA-Credit Agricole Bank revenues, which have grown to $165.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ACBA-Credit Agricole Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ACBA-Credit Agricole Bank Tech Stack and Enterprise Applications
ACBA-Credit Agricole Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Talent Management | Talent Management | HCM | n/a | 2018 | 2018 |
In 2018 ACBA-Credit Agricole Bank implemented SAP SuccessFactors Talent Management as a core element of a large scale bank digitalization program. The deployment was positioned to deliver localized personnel management capabilities, explicitly including Armenian language and regulatory localization as part of the configuration.
The implementation configured standard Talent Management capabilities common to the category, including performance management, learning management, recruiting, succession planning and goal management, with role based security and manager and employee self service workflows. Configuration work emphasized localized templates and process orchestration to align talent lifecycle workflows with the bank's HR operating model.
Operational coverage centered on the bank's HR and People functions and extended to employee records covering roughly 1,348 staff, enabling standardized talent workflows across branches and business units. The project aligned SAP SuccessFactors Talent Management with core HR operational processes and formalized career and development workflows to support recruiting and internal mobility.
Governance changes included centralized HR governance and process standardization to support rollout and ongoing configuration management, with bank leadership citing continued digitalization using SAP solutions. The deployment received industry recognition, winning the Leading Technologies in the CIS nomination at the SAP Quality Awards 2019 and Best HR digital project at HRTECH 2019, with judges and the bank highlighting successful localization and effective use of the SAP SuccessFactors personnel management system and its contribution to faster customer responsiveness and employee career growth.
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ACBA-Credit Agricole Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, ACBA-Credit Agricole Bank implemented Ruby Live Chat as part of its Chatbots and Conversational AI application footprint for customer-facing web engagement. Ruby Live Chat was deployed to add a real time conversational layer on the bank website, providing a web chat widget and an agent console to handle inbound customer inquiries.
The implementation emphasized category-standard capabilities for Chatbots and Conversational AI, including real time messaging, visitor session transcripts, basic routing and escalation to human agents, and conversational logging for audit and service continuity. The bank’s public website also uses a Pure Chat widget, indicating the web channel hosts multiple chat tools, and the Ruby Live Chat deployment focused on strengthening digital customer engagement across the corporate web presence.
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ACBA-Credit Agricole Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | About Livefyre | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, ACBA-Credit Agricole Bank deployed About Livefyre on its public website. About Livefyre is used as part of the bank's Web Content Management footprint to embed and manage user generated content and social engagement on acba.am, implemented as web embedded components with client side rendering to surface comments and live social streams alongside editorial content.
Implemented capabilities focus on moderated commenting, social feed ingestion, real time publishing controls, and editorial moderation workflows. Operational scope covers the ACBA public website and supports digital channels, marketing, and customer engagement functions, with governance organized around content moderation roles and editorial approval workflows to manage user interactions and publishing cadence.
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ACBA-Credit Agricole Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at ACBA-Credit Agricole Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ACBA-Credit Agricole Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||