Accounting and Corporate Regulatory Authority (ACRA)
55 Newton Rd, #03-02 Revenue House,
Singapore, 307987,
Singapore
Singapore, 307987,
Singapore
65 6248 6028
Government
Accounting and Corporate Regulatory Authority (ACRA) Technographics
Accounting and Corporate Regulatory Authority (ACRA) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Accounting and Corporate Regulatory Authority (ACRA) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Accounting and Corporate Regulatory Authority (ACRA) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Accounting and Corporate Regulatory Authority (ACRA) has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2019, Telerik Sitefinity CMS for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Accounting and Corporate Regulatory Authority (ACRA) is running and its propensity to invest more and deepen its relationship with Zendesk , Microsoft , Progress Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Accounting and Corporate Regulatory Authority (ACRA) revenues, which have grown to $56.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Accounting and Corporate Regulatory Authority (ACRA) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Accounting and Corporate Regulatory Authority (ACRA) Tech Stack and Enterprise Applications
Accounting and Corporate Regulatory Authority (ACRA) AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Accounting and Corporate Regulatory Authority (ACRA) deployed Zendesk Chat on its website. The deployment positions Zendesk Chat within the Chatbots and Conversational AI category to support citizen engagement and front-line customer service on ACRA’s public portal.
The implementation uses a browser-embedded web chat widget and the Zendesk Chat agent workspace, configured to manage live sessions, canned responses, session routing, and transcript capture. Operational coverage is focused on web visitors and inbound citizen enquiries, with conversations handled by internal corporate service teams. Governance around the rollout emphasizes chat handling protocols, escalation workflows, and defined service hours for agent response, enabling structured handover of chat transcripts to downstream case handling processes.
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Accounting and Corporate Regulatory Authority (ACRA) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Accounting and Corporate Regulatory Authority implemented Microsoft 365 as its Collaboration platform. The implementation is visible on ACRA's public website and supports collaboration and productivity for the agency's approximately 300 employees in Singapore.
Microsoft 365 was configured to provide core Collaboration capabilities including enterprise email, real time chat and conferencing, cloud document storage and team sites, and end user file synchronization consistent with the Exchange Online, Teams, SharePoint Online and OneDrive capabilities within the Microsoft 365 suite. The deployment emphasized content collaboration and document lifecycle controls to support corporate and regulatory workflows.
Operationally the Microsoft 365 deployment is positioned across corporate functions within the agency, with centralized user provisioning, role aligned access controls, and governance controls for content retention and information access. The Accounting and Corporate Regulatory Authority Microsoft 365 Collaboration relationship ties the application to agency business functions for corporate productivity and communications.
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Accounting and Corporate Regulatory Authority (ACRA) Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, the Accounting and Corporate Regulatory Authority implemented Telerik Sitefinity CMS for its public website. Telerik Sitefinity CMS is deployed as the agency's Web Content Management platform to support publication of corporate and regulatory content.
Implementation focuses on core Web Content Management capabilities, including structured content modeling, page and template management, digital asset management, form handling, and publishing workflows. Telerik Sitefinity CMS provides content authoring interfaces and role based editorial controls to enable distributed content contributors and centralized governance.
Operational scope centers on the public facing site and associated microsites that publish regulatory notices, corporate information, and user guidance, with content owners in communications and regulatory functions operating the system. The deployment architecture is organized to separate authoring and live delivery environments to support staged approvals and scheduled publishing.
Governance has been structured around editorial roles, approval gates, and content lifecycle policies to enforce consistency across regulatory publications and corporate announcements. Ongoing administration is aligned with web operations and communications teams within the agency.
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Accounting and Corporate Regulatory Authority (ACRA) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Accounting and Corporate Regulatory Authority (ACRA) PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Accounting and Corporate Regulatory Authority (ACRA) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Accounting and Corporate Regulatory Authority (ACRA)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Accounting and Corporate Regulatory Authority (ACRA) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Accounting and Corporate Regulatory Authority (ACRA) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Accounting and Corporate Regulatory Authority (ACRA) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Accounting and Corporate Regulatory Authority (ACRA) Technographics
Accounting and Corporate Regulatory Authority (ACRA) is a Government organization based in Singapore,
with around 300 employees and annual revenues of $56.0 million.
Accounting and Corporate Regulatory Authority (ACRA) operates a diverse technology stack with applications such as
Zendesk Chat, Microsoft 365 and Telerik Sitefinity CMS,
covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
Accounting and Corporate Regulatory Authority (ACRA) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zendesk, Microsoft and Progress Software.
Accounting and Corporate Regulatory Authority (ACRA) recently adopted applications including
Zendesk Chat in 2021, Telerik Sitefinity CMS in 2021 and Adobe Experience Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Accounting and Corporate Regulatory Authority (ACRA)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Accounting and Corporate Regulatory Authority (ACRA)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Accounting and Corporate Regulatory Authority (ACRA) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.