Achmea
Handelsweg 2,
Zeist, 3707 NH,
Netherlands
Zeist, 3707 NH,
Netherlands
31 30 6937000
Banking and Financial Services
Achmea Technographics
Achmea Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Achmea and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14000 Achmea employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Achmea has purchased the following applications: SAP Business Suite for ERP Financial in 2008, AFAS HR for Core HR in 2017, Pega Platform for Business Process Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Achmea is running and its propensity to invest more and deepen its relationship with SAP , AFAS Software , Crunchr or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Achmea revenues, which have grown to $24.06 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Achmea intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Achmea Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business Suite | ERP Financial | ERP Financial Management | n/a | 2008 | 2008 |
In 2008, Achmea implemented SAP Business Suite as its core ERP Financial platform. The Business Program Manager for Finance & Control and income insurance led the program, establishing program level governance and accountability for finance process changes and technical delivery.
The implementation centered on SAP Business Suite components, with SAP FICO configured to support core accounting and controlling workflows, SAP BCS implemented for consolidation and statutory reporting, and SAP BW provisioned for enterprise reporting and data warehousing. Configuration focused on financial master data alignment, controlling structures, and consolidation rules consistent with ERP Financial requirements.
The program set up integrations between existing business systems and SAP FICO, BCS and BW to enable transactional posting flows, consolidated reporting feeds, and analytical data pipelines. Operational scope explicitly covered Finance & Control and income insurance business functions, with the integration work coordinated between technical teams and finance stakeholders to align interfaces and data models.
Governance was exercised through the Business Program Manager role, which coordinated configuration, integration testing, and rollout sequencing across finance teams. Achmea SAP Business Suite ERP Financial implementation emphasized centralized finance controls and consolidated reporting processes, managed through program level governance and cross functional stakeholder engagement.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AFAS Software | Legacy | AFAS HR | Core HR | HCM | n/a | 2017 | 2017 |
In 2017 Achmea began deployment of AFAS HR, adopting the AFAS HR application within its Human Capital Managment footprint and choosing the Dutch vendor over larger international suppliers based on goals of standardization, user-friendliness and lower cost. The decision positioned AFAS HR as the primary HR system selected to streamline HR operations across the insurer’s HR domain.
The implementation focused on core Human Capital Managment capabilities, with AFAS HR providing payroll processing, basic employee administration, configurable workflows and reporting tools. Achmea committed to wide usage in the HR field, emphasizing self-service elements so that employees and managers perform routine changes directly, which aligns with standard HCM workflows around employee data maintenance, approvals and payroll input.
Governance and rollout emphasized accessibility and operational efficiency, with process redesign centered on shifting transactional tasks to self-service and embedding AFAS HR workflows into daily HR operations. Reported advantages included improved accessibility, efficient use, and the vendor’s well-designed payroll and administration modules, and cost reduction was a stated selection criterion.
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Core HR | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2015 | 2015 |
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Workforce Analytics | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pegasystems | Legacy | Pega Platform | Business Process Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Achmea implemented the Pega Platform to power its operations, deploying the Pega Platform as its core Business Process Management capability across the organization. The initial implementation addressed operational constraints tied to aging technology and provided a foundation for standardizing process orchestration and case management across multiple lines of business.
The modernization program expanded the original footprint to more than 70 Pega applications, and focused on application upgrades, technical debt remediation, and creation of reusable application components. Achmea established a library of more than 20 reusable applications and standardized on the latest Pega Platform releases to improve application response times and consistency for policy origination and customer servicing workflows.
Architecturally Achmea moved to cloud hosting, implementing over 15 hosting segments and infrastructure templates to accelerate environment provisioning and reduce lead times for development and deployment. The company adopted DevOps practices to automate build, test, and deployment pipelines, enabling more frequent releases and faster remediation of performance bottlenecks.
Integration and operational coverage emphasized consistent security and integration patterns, enabling reuse of components across five business divisions and eight brands while serving approximately 10 million customers. The program consolidated previously siloed development efforts into shared application assets and standardized lifecycle practices for Business Process Management, aligning technical design with business process owners.
Governance was formalized with a cross-division steering committee and lifecycle governance to prioritize work, reduce fragmentation, and sustain continuous evolution. Achmea partnered with Pega and HCLTech for implementation and scaling expertise, and the initiative delivered explicit outcomes reported by the company, including improved application response times, cloud-driven agility, a 50 percent reduction in time to complete a policy origination journey, and autonomous innovation capability across its Pega estate.
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Insurance Policy Administration | ERP Services and Operations |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2007 | 2007 |
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Web Content Management | Content Management |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2009 | 2009 |
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CRM | CRM |
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2010 | 2010 |
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Customer Data Platform | CRM |
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2013 | 2013 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2022 | 2022 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2016 | 2016 |
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Treasury Management | TRM |
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2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2015 | 2015 |
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Apps Development | PaaS |
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2014 | 2014 |
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Test Automation Platform | PaaS |
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2015 | 2015 |
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Test Automation Platform | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Database Management | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Loss Prevention | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Achmea
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Achmea Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Achmea Technographics
Achmea is a Banking and Financial Services organization based in Netherlands,
with around 14000 employees and annual revenues of $24.06 billion.
Achmea operates a diverse technology stack with applications such as
SAP Business Suite, AFAS HR and Pega Platform,
covering areas like ERP Financial, Core HR and Business Process Management.
Achmea has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, AFAS Software and Pegasystems.
Achmea recently adopted applications including
OpenText Universal Discovery and CMDB in 2023, Iron Cloud Cyber Recovery in 2023 and OpenText Incident Management (ex Micro Focus Incident Management) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Achmea’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Achmea’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Achmea technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.