Anaheim, 92806, CA,
United States
Acra Aerospace Technographics
Acra Aerospace Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Acra Aerospace and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Acra Aerospace employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Acra Aerospace has purchased the following applications: Microsoft 365 for Collaboration in 2017, Freshservice for IT Service Management in 2019, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Acra Aerospace is running and its propensity to invest more and deepen its relationship with Microsoft , Freshworks , Mimecast or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Acra Aerospace revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Acra Aerospace intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Acra Aerospace Tech Stack and Enterprise Applications
Acra Aerospace Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Acra Aerospace implemented Microsoft 365. The deployment was oriented to enterprise collaboration needs, classified under Collaboration, and targeted support for engineering, manufacturing operations, and administrative business functions across the company of about 50 employees.
The Microsoft 365 implementation included core collaboration capabilities such as Exchange Online for corporate email, SharePoint for intranet and document libraries, Microsoft Teams for real-time chat and meetings, OneDrive for personal file sync, and the Office productivity suite for authoring and coauthoring. The tenancy was configured as a cloud-hosted Microsoft 365 environment with centralized tenant administration, role based access controls, and identity alignment to provide single sign on and account lifecycle management.
Operational coverage was company wide, extending to product development, operations, and back office teams, and the rollout emphasized content collaboration workflows and document versioning to support engineering records and administrative processes. Public site references show Microsoft 365 usage on acraaerospace.com, confirming the presence of Microsoft 365 components in their broader application footprint.
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Acra Aerospace ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2019 | 2019 |
In 2019, Acra Aerospace implemented Freshservice as its IT Service Management platform. Freshservice was deployed as a cloud-hosted SaaS instance and embedded on the Acra Aerospace website to provide a public facing self-service portal for request intake and internal ticket submission.
The Freshservice implementation covered core IT service management capabilities including incident management, a service catalog with request fulfillment workflows, a knowledge base, asset management and a foundational configuration management database. Freshservice configuration emphasized workflow automation and SLA policies, with service catalog approvals and automated ticket routing configured to map to the companys IT support and facilities request processes.
Operational coverage focused on centralized IT support for a single site manufacturing environment, supporting end users and contractors via the web portal and email based intake. Integrations were implemented at the intake level, using the website embedded portal and email ticket creation, and asset records were established for core hardware and critical IT assets to populate the Freshservice CMDB.
Governance changes centered on formalizing ticket lifecycle procedures and role based assignment rules inside Freshservice, and documenting service catalog items and approval steps for common requests. The narrative reflects an IT Service Management deployment where Freshservice provides the platform for incident, request and asset workflows for Acra Aerospace.
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Acra Aerospace IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
In 2017, Acra Aerospace deployed Microsoft Azure Cloud Services to provide Application Hosting and Computing Services for its public website and web-hosted assets. The implementation centers on using Microsoft Azure Cloud Services as the primary hosting platform for the company website, aligning the Application Hosting and Computing Services category with Acra Aerospace public-facing digital infrastructure in the United States.
The deployment leverages standard cloud hosting capabilities, including platform compute for web applications, object storage for static content, content delivery and caching for public site performance, managed DNS and SSL termination, and load balancing for traffic distribution. Configuration emphasizes web application hosting patterns and automated provisioning of compute and storage resources, consistent with Application Hosting and Computing Services functional workflows.
Operational ownership is scoped to the company IT function and the small internal operations team, with governance implemented at the cloud subscription level using role based access controls and environment separation for production and nonproduction workloads. Ongoing management focuses on platform patching, monitoring, and automated deployment pipelines for website updates, keeping the relationship clear: Acra Aerospace Microsoft Azure Cloud Services Application Hosting and Computing Services supporting corporate web operations.
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Acra Aerospace CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Acra Aerospace
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Acra Aerospace Executives
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