AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Adaptigent Tech Stack and Enterprise Applications

Adaptigent ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sage Legacy Sage Intacct ERP Financial ERP n/a 2021 2021
Adaptigent selected and deployed Sage Intacct in 2021 to replace a legacy accounting system, adopting Sage Intacct as its ERP Financial platform. The deployment concentrated on cloud-based financial management for the professional services firm, consolidating core accounting functions—general ledger, accounts payable/accounts receivable, and financial reporting—into the Sage Intacct environment. Implementation covered Adaptigent’s finance and accounting operations across its U.S. business, standardizing financial processes for the ~100-employee organization.
Adaptigent AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Adaptigent deployed LiveChat on their website to provide real time client engagement. The implementation places LiveChat in the web channel, aligning Adaptigent LiveChat Chatbots and Conversational AI with customer engagement and website support functions. The deployment scope targeted client facing interactions on the corporate site and primary users included sales and consulting teams. Configuration emphasized standard LiveChat capabilities, including the embedded web chat widget, canned responses, visitor tracking and chat routing, together with agent inbox management. Operational coverage centered on the corporate website and workflows were configured for initial contact handling, lead qualification and escalation to consultants. Governance defined operational ownership by client services, and message templates and conversational playbooks were used to ensure consistent handling of inbound chats.
Adaptigent Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
In 2021, Adaptigent implemented Microsoft 365 for Collaboration. Public source artifacts on the company website indicate an active Microsoft 365 presence within their web estate, tying the Microsoft 365 application into external-facing properties. The deployment is positioned to support core collaboration workflows across the firm, providing email, real-time chat and meetings, and document management capabilities under the Microsoft 365 platform. The implementation appears to be structured around a centralized Microsoft 365 tenant delivering standard Collaboration capabilities such as Exchange Online for corporate email, Microsoft Teams for meetings and persistent chat, SharePoint and OneDrive for document libraries and web-based document editing. Identity and access control are managed through the Microsoft account model and tenant-level controls to regulate internal access and external sharing, supporting consulting, project delivery, and corporate support functions. Governance is implemented at the tenant level with sharing and content controls aligned to professional services collaboration patterns.
Adaptigent CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2023 2023
Customer Support CRM 2021 2021
Digital Advertising Platform CRM 2021 2021
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2021 2021
Adaptigent ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
Remote Monitoring and Management ITSM 2021 2021
Adaptigent IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Adaptigent

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Adaptigent Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Adaptigent IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Adaptigent digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Adaptigent Technographics
Adaptigent is a Professional Services organization based in United States, with around 100 employees and annual revenues of $10.0 million.
Adaptigent operates a diverse technology stack with applications such as Sage Intacct, LiveChat and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Adaptigent has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sage, LiveChat, Inc. and Microsoft.
Adaptigent recently adopted applications including 6sense Account Engagement Platform in 2023, Sage Intacct in 2021 and LiveChat in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Adaptigent’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Adaptigent’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Adaptigent technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.