Adelaide’s finest supermarkets
177 Glen Osmond Road,
Frewville, 5063, SA,
Australia
Frewville, 5063, SA,
Australia
61 8 8490 2800
Retail
Adelaide’s finest supermarkets Technographics
Adelaide’s finest supermarkets Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Adelaide’s finest supermarkets and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Adelaide’s finest supermarkets employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Adelaide’s finest supermarkets has purchased the following applications: Humanforce Rostering and Scheduling for Workforce Scheduling in 2010, Hotjar for Customer Experience in 2020, New Relic APM for Application Performance Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Adelaide’s finest supermarkets is running and its propensity to invest more and deepen its relationship with Humanforce , Contentsquare , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Adelaide’s finest supermarkets revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Adelaide’s finest supermarkets intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Adelaide’s finest supermarkets Tech Stack and Enterprise Applications
Adelaide’s finest supermarkets HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Humanforce | Legacy | Humanforce Rostering and Scheduling | Workforce Scheduling | HCM | n/a | 2010 | 2011 |
In 2010 Adelaide’s finest supermarkets implemented Humanforce Rostering and Scheduling. Humanforce Rostering and Scheduling is deployed as the primary Workforce Scheduling application to manage store-level rostering, shift publication and attendance tracking for retail operations.
The implementation focused on core workforce scheduling capabilities, including roster creation and alteration, printable rosters for store distribution, leave application tracking, and hourly attendance auditing. Functional use cases documented during rollout included checking hours worked, validating uniform payments and processing leave forms, aligning schedule adjustments with payroll review practices.
Operationally the system was used across store operations and payroll administration, supporting store managers, checkout operators and payroll staff. The workforce scheduling deployment operated in conjunction with the TIMETARGET payroll program for hourly verification and pay review, and staff training notes record concurrent onboarding activity with the new EMC program, reflecting a multi-application store software footprint.
Governance and day to day workflow centered on standardized roster change procedures and payroll reconciliation workflows, with Humanforce handling scheduling and TIMETARGET used to validate hours prior to pay processing. Routine tasks that remained outside the Workforce Scheduling system included store sales data entry, invoicing and ad hoc ordering, which continued as manual or spreadsheet driven processes.
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Adelaide’s finest supermarkets CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Adelaide’s finest supermarkets implemented Hotjar on their public website as a dedicated Customer Experience tool to capture qualitative and behavioral web data. Adelaide’s finest supermarkets aligned Hotjar Customer Experience to support online customer insights, session analysis, and UX research for their e commerce storefront and marketing channels.
The Hotjar implementation focuses on standard Customer Experience capabilities, including session recordings, heatmaps, conversion funnel observation, on page feedback widgets, and targeted on site surveys. Configuration was performed at the site level with page targeting and sampling controls to balance data volume and user privacy, while the Hotjar script is instrumented across primary commerce and informational pages to capture navigation and interaction signals.
Operational coverage centers on the corporate website and online store, with the primary business functions impacted being e commerce, marketing, merchandising, and customer experience teams. Data capture supports iterative UX investigation and content prioritization workflows, feeding qualitative evidence into product and merchandising decision cycles.
Governance for Hotjar usage includes role based access to recordings and surveys, alignment with the company privacy policy and cookie consent controls, and establishment of a regular insight review process to route qualitative findings to marketing and site operations. The deployment preserves web performance by using standard asynchronous tag loading and configurable sampling rates, consistent with Customer Experience category best practices.
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Adelaide’s finest supermarkets ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | EPAM Systems | 2020 | 2020 |
In 2020, Adelaide’s finest supermarkets deployed New Relic APM to instrument their public website. The implementation used New Relic APM within an Application Performance Management approach to provide continuous visibility into web application performance and user-facing transactions.
The deployment centered on agent-based instrumentation of the retailer’s web servers and application processes, enabling transaction tracing, error analytics, slow transaction detection, and centralized performance dashboards. Configuration included application-level sampling, custom instrumentation for checkout and catalog services, and alerting tied to service-level response profiles, all consistent with Application Performance Management workflows.
EPAM Systems served as the implementation partner responsible for agent installation, dashboard design, and operational handover. The rollout focused on the public website and associated server-side application stack, and governance established monitoring ownership with engineering and operations teams, alert routing into incident workflows, and dashboard-driven troubleshooting procedures.
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IT Decision Makers and Key Stakeholders at Adelaide’s finest supermarkets
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Training, Development and Recruitment Manager | Manager | HR | |
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Group Operations Manager | Manager | Finance | |
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Director Operations | Director | Finance | |
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Apps Being Evaluated by Adelaide’s finest supermarkets Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Adelaide’s finest supermarkets IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Adelaide’s finest supermarkets digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Adelaide’s finest supermarkets Technographics
Adelaide’s finest supermarkets is a Retail organization based in Australia,
with around 700 employees and annual revenues of $100.0 million.
Adelaide’s finest supermarkets operates a diverse technology stack with applications such as
Humanforce Rostering and Scheduling, Hotjar and New Relic APM,
covering areas like Workforce Scheduling, Customer Experience and Application Performance Management.
Adelaide’s finest supermarkets has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Humanforce, Contentsquare and New Relic.
Adelaide’s finest supermarkets recently adopted applications including
Hotjar in 2020, New Relic APM in 2020 and Humanforce Rostering and Scheduling in 2010,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Adelaide’s finest supermarkets’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Adelaide’s finest supermarkets’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Adelaide’s finest supermarkets technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.