Mount Laurel, 8054, NJ,
United States
Admiral Insurance Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Admiral Insurance Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Admiral Insurance Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Admiral Insurance Group has purchased the following applications: FIS GETPAID for AR Automation in 2003, HR Avatar Video Interview for Video Interviewing in 2021, Guidewire Canvas for Insurance Claims Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Admiral Insurance Group is running and its propensity to invest more and deepen its relationship with FIS Global , HR Avatar , Guidewire or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Admiral Insurance Group revenues, which have grown to $548.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Admiral Insurance Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP Financial Management | n/a | 2003 | 2003 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HR Avatar | Legacy | HR Avatar Video Interview | Video Interviewing | HCM | n/a | 2021 | 2021 |
In 2021, Admiral Insurance Group implemented HR Avatar Video Interview for its US recruiting and human resources processes. The implementation is listed as a customer reference on HR Avatar product pages, and the HR Avatar Video Interview deployment aligns with the Video Interviewing category and recruiting use cases.
The deployment centers on Video Interviewing capabilities typical of the category, including on demand candidate recordings, scheduled live interviews, structured interviewer evaluation forms, and interview playback for review. Configuration likely focused on role based interview workflows, standardized scoring templates, and recruiter administered scheduling and evaluation to support consistent candidate screening.
Operational coverage is within Admiral Insurance Group recruiting and human resources teams in the United States, where the application is used to streamline interview workflows and enable hiring managers and talent acquisition staff to evaluate candidates asynchronously and in live sessions. The narrative links Admiral Insurance Group, HR Avatar Video Interview, and Video Interviewing to the company recruiting and human resources business function.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Guidewire | Legacy | Guidewire Canvas | Insurance Claims Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Admiral Insurance Group implemented Guidewire Canvas for Insurance Claims Management. The deployment focused on the Mount Laurel, NJ claims organization and was used as a centralized user interface to surface claims lifecycle activities for claims superintendents and administrative staff. Guidewire Canvas was positioned to support end to end claims handling while working alongside existing operational systems used by the team.
Guidewire Canvas was configured to present core claims workflows including new loss entry, task and activities management, correspondence generation, deductible processing, and indemnity payment approval routing. Document management capabilities were enabled to capture and index incoming documents and media, leveraging xDoc, DMS Utility Hub, and Sharefile for file storage and retrieval. Operators used Microsoft Office tools for letter and report generation while Canvas presented work queues and formatted correspondence for mail and email distribution.
The implementation operated in concert with Guidewire ClaimCenter and other claim support systems that the claims team accessed, including ISO ClaimSearch, Bottomline Legal eXchange, Admiral Clearance, BTS BFINS, and CMS reporting. Canvas surfaced invoice and billing tasks for review, including oversight of independent adjuster invoices under specified approval thresholds, and created activities for superintendents to process expert and copy service invoices in the claims system. Communication channels included telephone correspondence with agents, brokers, and attorneys, alongside electronic notice dispatch to insureds.
Governance and process work accompanied the technical rollout, with the claims assistant role driving completion into CMS for the entire claims department and authoring six procedure manuals for operational consistency. Operational controls were established around the billing inbox, document filing, void and stop pay processing, and delegated payment approvals entered by superintendents. Guidewire Canvas supported documented changes to daily claims operations and procedural governance within Admiral Insurance Group's Insurance Claims Management environment.
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Insurance Claims Management | ERP Services and Operations |
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2017 | 2018 |
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Legal Time and Billing | ERP Services and Operations |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2012 | 2012 |
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