List of Asksuite Hotel Chatbot Customers
Since 2010, our global team of researchers has been studying Asksuite Hotel Chatbot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Asksuite Hotel Chatbot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Asksuite Hotel Chatbot for Chatbots and Conversational AI include: Park Royal Hotels & Resorts Mexico, a Mexico based Leisure and Hospitality organisation with 2000 employees and revenues of $400.0 million, Hoteles Dann Colombia, a Colombia based Leisure and Hospitality organisation with 1500 employees and revenues of $50.0 million, 4R Hotels Spain, a Spain based Leisure and Hospitality organisation with 300 employees and revenues of $45.0 million, Alannia Resorts Spain, a Spain based Leisure and Hospitality organisation with 145 employees and revenues of $42.0 million, Palazzo Versace United Arab Emirates, a United Arab Emirates based Leisure and Hospitality organisation with 500 employees and revenues of $40.0 million and many others.
Contact us if you need a completed and verified list of companies using Asksuite Hotel Chatbot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Asksuite Hotel Chatbot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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4R Hotels Spain | Leisure and Hospitality | 300 | $45M | Spain | Asksuite | Asksuite Hotel Chatbot | Chatbots and Conversational AI | 2025 | n/a |
In 2025, 4R Hotels Spain deployed Asksuite Hotel Chatbot on its corporate website to centralize guest messaging and online booking assistance. The deployment places Asksuite Hotel Chatbot as a customer facing Hotel Chatbot for the company, aligning the application with web based reservation flows and front desk inquiry handling across the hotel portfolio in Spain.
The implementation configures core conversational modules typical of a hotel chatbot, including automated FAQ handling, guided booking capture, availability queries, and multilingual guest engagement. Asksuite Hotel Chatbot is instrumented to handle session based conversations, input validation for booking details, and escalation triggers to route complex requests to human agents, supporting reservations and guest services functions.
Integration scope is limited to the website channel as stated, with operational coverage focused on online customer engagement and reservation conversion workflows. The rollout impacts guest services and reservations teams, and the configuration work emphasizes content and conversation design aligned to hotel rate rules and booking terms rather than backend system integrations.
Governance and operationalization concentrated on conversational governance, scripted fallback procedures, and staged content updates to the chatbot knowledge base. The implementation narrative centers on 4R Hotels Spain Asksuite Hotel Chatbot Hotel Chatbot deployment for guest messaging and online booking support, with configuration and operational ownership retained by the hotels internal guest services and digital teams.
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Alannia Resorts Spain | Leisure and Hospitality | 145 | $42M | Spain | Asksuite | Asksuite Hotel Chatbot | Chatbots and Conversational AI | 2024 | n/a |
In 2024 Alannia Resorts Spain deployed Asksuite Hotel Chatbot on its public website. The Asksuite Hotel Chatbot was provisioned as an embedded web conversational interface to handle guest-facing workflows common to hotel operations, including availability queries, booking assistance, lead capture and FAQ automation. Configuration work centered on designing conversational flows, content authoring for reservations and guest services, and mapping scripts to room categories, rate prompts and standard booking policies.
Operational ownership for the deployment is aligned with reservations and digital marketing, with the chatbot running on the corporate site as the primary channel. Governance was established around conversation content, escalation rules to human agents and lead routing into the site contact workflows, and no external system integrations were specified in the provided information.
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Casa Dorada Los Cabos Mexico | Leisure and Hospitality | 150 | $15M | Mexico | Asksuite | Asksuite Hotel Chatbot | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Casa Dorada Los Cabos Mexico deployed Asksuite Hotel Chatbot, a Hotel Chatbot, on its public website to manage guest inquiries and support direct booking flows. The Asksuite Hotel Chatbot implementation was delivered as an embedded web widget on the property site, delivering conversational reservation capture, availability checks, multilingual guest engagement, and automated responses to common guest questions. Operational ownership of Asksuite Hotel Chatbot was placed with reservations and front desk functions, with configuration work focused on conversation templates, rate quoting logic, and defined handoff rules to live agents for complex requests. The deployment integrated with the website front-end and digital booking pathway, and the rollout emphasized scripted conversation trees and staff training for escalation and booking confirmation workflows.
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Casa Dorada Los Cabos Mexico | Leisure and Hospitality | 150 | $25M | Mexico | Asksuite | Asksuite Hotel Chatbot | Chatbots and Conversational AI | 2021 | n/a |
In 2021 Casa Dorada Los Cabos Mexico deployed Asksuite Hotel Chatbot on its property website. Asksuite Hotel Chatbot operates as the customer-facing conversational layer in the Chatbots and Conversational AI category, providing web-embedded interaction for prospective guests.
The implementation leverages an embedded chatbot widget and an administrative console to author and tune scripted conversational flows, routing availability and booking intent into structured dialogues. Operational coverage focuses on reservations and guest services, with staff workflows for chat handoff and standardized response scripts to maintain consistent guest communications. The deployment centers on web-based booking assistance, automated FAQ handling, and lead capture, aligned with common Chatbots and Conversational AI capabilities for hospitality sites.
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Hotel Mediterrani Spain | Leisure and Hospitality | 35 | $3M | Spain | Asksuite | Asksuite Hotel Chatbot | Chatbots and Conversational AI | 2022 | n/a |
In 2022 Hotel Mediterrani Spain implemented Asksuite Hotel Chatbot on its public website. The deployment uses Asksuite Hotel Chatbot within the Chatbots and Conversational AI category to provide front-line guest engagement and automated reservation intake for a boutique property with 35 employees.
The implementation centers on conversational workflows typical for hotel use cases, including an automated booking assistant, an FAQ knowledge base, lead capture forms and templated response libraries. Asksuite Hotel Chatbot was configured to collect reservation parameters and guest contact information through session flows, escalate complex inquiries to human agents, and apply fallback responses and intent routing to maintain conversational continuity.
Operationally the solution is embedded as a web chat widget on the hotelmediterrani.com site, covering website visitors and supporting the reservations and front desk functions. Governance was defined around response templates, escalation rules and shift-based handoff processes so that on-site staff handle live chat transfers and follow up on captured leads.
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Leisure and Hospitality | 35 | $1M | Brazil | Asksuite | Asksuite Hotel Chatbot | Chatbots and Conversational AI | 2019 | n/a |
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Leisure and Hospitality | 1500 | $50M | Colombia | Asksuite | Asksuite Hotel Chatbot | Chatbots and Conversational AI | 2022 | n/a |
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Leisure and Hospitality | 400 | $20M | Brazil | Asksuite | Asksuite Hotel Chatbot | Chatbots and Conversational AI | 2018 | n/a |
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Leisure and Hospitality | 500 | $40M | United Arab Emirates | Asksuite | Asksuite Hotel Chatbot | Chatbots and Conversational AI | 2023 | n/a |
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Leisure and Hospitality | 2000 | $400M | Mexico | Asksuite | Asksuite Hotel Chatbot | Chatbots and Conversational AI | 2023 | n/a |
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Buyer Intent: Companies Evaluating Asksuite Hotel Chatbot
- EVT (Entertainment Ventures & Travel), a Australia based Leisure and Hospitality organization with 9000 Employees
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