About the Customer
Adventist Health is a faith-based, nonprofit integrated health system serving more than 80 communities on the West Coast and Hawaii. Founded on Seventh-day Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care agencies, hospice agencies and joint-venture retirement centers in both rural and urban communities. Adventist Health compassionate and talented team of 35,000 includes associates, medical staff physicians, allied health professionals and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.
Scope and Challenges
Adventist Health selected Oracle Applications Cloud as part of an end-to-end Cloud deployment to modernize its IT systems and transform the performance of key business functions including HR and Finance. The move to Oracle Applications Cloud will enable Adventist Health to support its strategic growth initiatives, simplify its technology infrastructure and lower costs.
An innovator for more than 150 years, with 20 hospitals, over 260 clinics and a workforce of 35,000, Adventist Health was struggling with aging legacy technology, built for a different era and was unable to meet the dynamic healthcare challenges of today. Following a competitive review that included Workday, Infor, and SAP, the organization selected Oracle Applications Cloud, including Oracle Enterprise Resource Planning (ERP) Cloud, Oracle Human Capital Management (HCM) Cloud, Oracle Analytics Cloud, and Oracle Enterprise Performance Management Cloud on the strength of its integrated breadth and depth of offerings, embedded analytics and the modern, easy-to-use interface of its applications.
Outcome and Implications
Adventist Health will take advantage of Oracle ERP Cloud’s complete suite of capabilities across financials, procurement, and project portfolio management to help optimize its hospital and clinic network, and drive operational efficiencies while reducing costs. The solution’s available physical, data, and functional security, along with proven scalability, help ensure privacy and performance. Critically, Oracle ERP Cloud’s seamless integration with Oracle HCM Cloud will allow Adventist Health to tightly align talent requirements and investments to strategic growth plans.
With Oracle HCM Cloud, Adventist Health will be able to build a global common model for HR processes, deliver streamlined processes that reduce manual and duplicative efforts and ensure tight HR process integration to drive complete and impactful reporting, analytics and payroll on a centralized system. Oracle HCM Cloud provides this through an enhanced user experience via a simple, scalable and intuitive design with mobile and self-service capabilities.
“We wanted to modernize our systems by moving to the Cloud, but we also wanted a single, unified solution that comprehensively addressed a wide range of our business areas, with room to grow. Oracle met all these needs. With the Oracle Applications Cloud, we will have the modern tools that will enable us to best serve our workforce, our business operations, and most importantly, our patients and communities.” - Said Chip Dickinson, Vice President for Business Solutions, Adventist Health.
“We are proud to partner with Adventist Health to help them best manage and connect with staff, whether it’s through performance management, strategically aligning competencies to positions, or by providing deeper insight into organizational structuring. Oracle’s single unified Cloud shares data across business processes, allowing organizational leaders to keep employees engaged to best serve patient needs.” - Said Gretchen Alarcon, Group Vice President of HCM Product Strategy for Oracle.
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