Aethon Inc
200 Business Center Drive,
Pittsburgh, 15205, PA,
United States
Pittsburgh, 15205, PA,
United States
1 412-322-2975
Manufacturing
Aethon Inc Technographics
Aethon Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aethon Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Aethon Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aethon Inc has purchased the following applications: Microsoft 365 for Collaboration in 2018, Lotame DMP for Data Management Platform in 2020, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aethon Inc is running and its propensity to invest more and deepen its relationship with Microsoft , Lotame , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aethon Inc revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aethon Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aethon Inc Tech Stack and Enterprise Applications
Aethon Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Aethon Inc implemented Microsoft 365 as its primary Collaboration platform. The deployment is publicly visible on the company website, and Microsoft 365 is positioned as the organization wide collaboration and productivity layer for a 120 person manufacturing firm headquartered in the United States.
The implementation centers on cloud hosted Microsoft 365 services, including core collaboration capabilities such as Exchange Online email, Microsoft Teams for real time communication, SharePoint for intranet and document libraries, OneDrive for personal file sync, and Office desktop and web applications. Configuration work focused on tenancy setup, user provisioning and licensing alignment to support corporate productivity workflows typical of the Collaboration category.
Operational architecture is consistent with a single Microsoft 365 tenant model, with identity and access anchored in Azure Active Directory and single sign on across Microsoft 365 workloads. The presence of Microsoft 365 on the corporate website indicates the tenancy is used for both internal collaboration and externally surfaced content or authentication dependent web flows, while provisioning and access controls are maintained centrally by IT.
Governance and rollout were organized around centralized tenant administration, role based access control and document lifecycle controls to support manufacturing, engineering and corporate support functions. Administration emphasizes policy enforcement, standard collaboration templates and centralized management of user accounts and permissions within Microsoft 365 to reduce fragmentation across teams.
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Aethon Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lotame | Legacy | Lotame DMP | Data Management Platform | CRM | n/a | 2020 | 2020 |
In 2020, Aethon Inc deployed Lotame DMP, implementing a Data Management Platform on its corporate website. The deployment centralized browser based data collection and first party audience signals for the 120-employee manufacturing company in the United States, instrumenting Lotame DMP tags and a site level data layer to capture behavioral and CRM derived attributes.
Configuration emphasized audience segmentation, identity resolution, and segment syndication capabilities available in Lotame DMP, creating a managed audience catalog for marketing and analytics use. The implementation aligned web analytics event mapping to the DMP schema, instituted consent aware data capture, and provisioned export pipelines for activation to advertising and analytics platforms, with governance implemented through a centralized audience taxonomy and role based access controls for marketing and analytics teams.
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Aethon Inc ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Aethon Inc implemented Atlassian Jira Service Desk as their IT Service Management solution. Atlassian Jira Service Desk is deployed on Aethon Inc's public website to provide a customer facing service portal and intake channel for support requests.
The implementation leverages core IT Service Management capabilities, including web portal ticketing, configurable request types, workflow automation for triage and routing, and SLA tracking. The Atlassian Jira Service Desk application centralizes incident and service request records, supports agent queues, custom fields, and role based access controls to manage case handling.
Operational coverage includes external customer support through the website portal and internal IT service management activities, impacting IT and customer service teams. The configuration emphasizes request categorization, prioritization workflows, and defined escalation pathways that align with standard incident management and request fulfillment practices.
Governance introduced formal ticket lifecycle processes, assigned ownership for queues, and enforced workflow rules within the service desk to maintain audit trails and operational consistency. Architecturally the deployment manifests as a web facing service portal fronting the Atlassian Jira Service Desk platform with automation and routing configured to streamline support intake.
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Aethon Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Aethon Inc
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Technology Officer | CXO | IT | |
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Vice President Field Sales & Operations | VP | Sales | |
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Chief Financial Officer | CXO | Finance | |
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President and CEO | CXO | Finance | |
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Apps Being Evaluated by Aethon Inc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aethon Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aethon Inc digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Aethon Inc Technographics
Aethon Inc is a Manufacturing organization based in United States,
with around 120 employees and annual revenues of $20.0 million.
Aethon Inc operates a diverse technology stack with applications such as
Microsoft 365, Lotame DMP and Atlassian Jira Service Desk,
covering areas like Collaboration, Data Management Platform and IT Service Management.
Aethon Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Lotame and Atlassian.
Aethon Inc recently adopted applications including
Salesforce Sales Cloud in 2021, Atlassian Jira Service Desk in 2021 and Microsoft Azure Cloud Services in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aethon Inc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Aethon Inc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aethon Inc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.