Walsall, WS8 7SG,
United Kingdom
Afr Consulting Technographics
Afr Consulting Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Afr Consulting and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Afr Consulting employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Afr Consulting has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2018, Lead Forensics for Marketing Analytics, Lead Generation in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Afr Consulting is running and its propensity to invest more and deepen its relationship with Zendesk , Microsoft , Lead Forensics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Afr Consulting revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Afr Consulting intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Afr Consulting Tech Stack and Enterprise Applications
Afr Consulting AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Afr Consulting implemented Zendesk Chat on its website. The deployment embedded the Zendesk Chat web widget and used the vendor's cloud hosted service to provide real time visitor engagement, consistent with the Chatbots and Conversational AI category. The implementation added the chat script across public site pages to enable live chat sessions and proactive chat invitations triggered by page behavior, and the application Zendesk Chat was provisioned as a lightweight front end on the website.
Functional capabilities include live chat, canned responses, automated triggers, visitor list visibility and chat transcript capture, supporting client service and lead capture workflows for the firm. Operational control is centralized to internal staff through the Zendesk Chat dashboard for a single UK website, reflecting a small scale deployment for a 10 person professional services firm, and no external system integrations are documented in the source.
|
Afr Consulting Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Afr Consulting implemented Microsoft 365 for Collaboration. The deployment is referenced on their public website and uses Microsoft 365 cloud services to provide core collaboration capabilities.
For a 10 person professional services firm the implementation centers on email, real-time communication, and document storage using Microsoft 365 components such as Exchange Online, Microsoft Teams, SharePoint Online and OneDrive for Business. The configuration reflects a single-tenant cloud delivery model with tenant-level administration aligned to small company scale. Operational scope covers the entire firm and affects client communications, project document management, and internal collaboration. Governance and rollout details emphasize centralized administration, user provisioning, role-based access control and document sharing policies, consistent with Collaboration category implementations and the companys public-facing presence.
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Afr Consulting CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lead Forensics | Legacy | Lead Forensics | Marketing Analytics, Lead Generation | CRM | n/a | 2017 | 2017 |
In 2017, Afr Consulting deployed Lead Forensics on their website. Lead Forensics was implemented as Marketing Analytics,Lead Generation to capture B2B visitor identification, translate anonymous website traffic into named accounts, and provide marketing analytics for a small professional services firm. The deployment leveraged website based tracking to surface company level visitor data and intent signals for marketing and sales follow up.
Configuration centered on visitor identification, reverse IP lookup, intent scoring and reporting dashboards, aligning the Lead Forensics setup with lead qualification and outreach workflows. Operational coverage focused on marketing and business development for the UK based firm of about 10 employees, with lightweight governance applying notification rules and owner assignment for inbound leads. The implementation uses Lead Forensics capabilities to steer identified leads toward sales outreach and internal triage processes.
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Afr Consulting PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
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Afr Consulting IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
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|
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|
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Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Afr Consulting
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Afr Consulting Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||