Berlin, 13465,
Germany
Air Berlin Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Air Berlin and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 Air Berlin employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Air Berlin has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2011, FACT24 for Critical Event Management in 2015, Open Telekom Cloud for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Air Berlin is running and its propensity to invest more and deepen its relationship with Microsoft , F24 , FIS Global or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Air Berlin revenues, which have grown to $4.47 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Air Berlin intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP Financial Management | n/a | 2011 | 2011 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| F24 | Legacy | FACT24 | Critical Event Management | TRM | n/a | 2015 | 2015 |
In 2015, Air Berlin implemented FACT24 as its Critical Event Management solution. The initial deployment emphasized alarm readiness and on-call notification capabilities, with documented first contact configuration for the Fact24 alarm Bereitschaftstelefon as the operational intake for incident alerts.
The FACT24 implementation included core Critical Event Management modules for mass alerting, incident management, on-call scheduling, and automated escalation workflows. Configuration work focused on templated alert messages, role-based escalation sequences, and roster-driven notification lists to support rapid contact of operational staff.
Operational coverage targeted Air Berlin operational control, safety, and crisis management functions across the company in Germany, scaled to an employee base of approximately 6500. The project connected FACT24 to corporate telephony channels and on-call rosters to ensure telephone alarm delivery and coordinated notifications, positioning Air Berlin FACT24 Critical Event Management at the center of emergency communications and operational continuity processes.
Governance changes centralized incident ownership and formalized escalation matrices, with processes established for roster maintenance, test drills, and notification role assignments. Rollout activities emphasized operational readiness and clear handoffs between operations, safety, and crisis teams to embed FACT24 into day to day incident response workflows.
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Treasury Management | TRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deutsche Telekom | Legacy | Open Telekom Cloud | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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