Air Berlin
Frohnauer Strasse 150,
Berlin, 13465,
Germany
Berlin, 13465,
Germany
49 30 34 34 15 32
Transportation
Air Berlin Technographics
Air Berlin Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Air Berlin and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 Air Berlin employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Air Berlin has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2011, FACT24 for Critical Event Management in 2015, Open Telekom Cloud for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Air Berlin is running and its propensity to invest more and deepen its relationship with Microsoft , F24 , FIS Global or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Air Berlin revenues, which have grown to $4.47 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Air Berlin intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Air Berlin Tech Stack and Enterprise Applications
Air Berlin ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Air Berlin implemented Microsoft Dynamics NAV as its ERP Financial solution. The project targeted the transportation company’s finance and accounting operations across its Germany footprint for a firm with approximately 6,500 employees and focused on establishing a single system of record for transactional finance data.
The Microsoft Dynamics NAV deployment centered on core ERP Financial modules, including general ledger, accounts payable, accounts receivable, fixed assets, cash management, and financial reporting. Configuration work emphasized standard financial workflows, chart of accounts structure, and period close orchestration to support routine accounting and statutory reporting requirements.
Integrations were implemented with customer relationship platforms, including Salesforce and other CRM instances, to synchronize customer and billing data into Microsoft Dynamics NAV. A SQL database served as the underlying transactional persistence and reporting store, enabling consolidated financial queries and operational reporting across finance processes.
Governance for the Microsoft Dynamics NAV rollout established centralized master data control, standardized accounting policies, and role based access controls for finance users. Finance process workflows for AP and AR were instrumented in the application to enforce approvals and auditability, aligning day to day operations with centralized financial control and compliance needs.
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Air Berlin TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| F24 | Legacy | FACT24 | Critical Event Management | TRM | n/a | 2015 | 2015 |
In 2015, Air Berlin implemented FACT24 as its Critical Event Management solution. The initial deployment emphasized alarm readiness and on-call notification capabilities, with documented first contact configuration for the Fact24 alarm Bereitschaftstelefon as the operational intake for incident alerts.
The FACT24 implementation included core Critical Event Management modules for mass alerting, incident management, on-call scheduling, and automated escalation workflows. Configuration work focused on templated alert messages, role-based escalation sequences, and roster-driven notification lists to support rapid contact of operational staff.
Operational coverage targeted Air Berlin operational control, safety, and crisis management functions across the company in Germany, scaled to an employee base of approximately 6500. The project connected FACT24 to corporate telephony channels and on-call rosters to ensure telephone alarm delivery and coordinated notifications, positioning Air Berlin FACT24 Critical Event Management at the center of emergency communications and operational continuity processes.
Governance changes centralized incident ownership and formalized escalation matrices, with processes established for roster maintenance, test drills, and notification role assignments. Rollout activities emphasized operational readiness and clear handoffs between operations, safety, and crisis teams to embed FACT24 into day to day incident response workflows.
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Treasury Management | TRM |
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2017 | 2017 |
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Air Berlin IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deutsche Telekom | Legacy | Open Telekom Cloud | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018, Air Berlin implemented Open Telekom Cloud to host its public website, adopting infrastructure under the Application Hosting and Computing Services category. The deployment placed the company’s web-facing application workloads and site assets on Deutsche Telekom’s Open Telekom Cloud platform, concentrating hosting for the customer portal and marketing site on a cloud provider-managed environment.
The implementation relies on typical cloud compute and object storage provisioning to run the web front end and associated application processes, combined with virtual networking and provider infrastructure to present public web endpoints. Operational governance centers on controlled cloud provisioning, identity and access management, and runbook-driven operational procedures to manage updates and deployments, reflecting standard practices for Application Hosting and Computing Services implementations.
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Air Berlin
| First Name | Last Name | Title | Function | Department | Phone | |
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SVP Group Finance | VP | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Vice President Revenue Accounting | VP | Finance | |
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Senior Vice President IT | VP | IT | |
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Senior Financial Controller | Director | Finance | |
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Senior Manager Head of Travel Management | Director | Operations | |
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Chief Operations Officer | CXO | Finance | |
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Vice President Financial Planning & Analysis | VP | Finance | |
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Senior Manager Head of Strategic Procurement Guest Experience & Logistic Services | Director | Procurement | |
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VP Strategic Procurement Technical, Airport and Ground Services | VP | Procurement | |
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Apps Being Evaluated by Air Berlin Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Air Berlin IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Air Berlin digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Air Berlin Technographics
Air Berlin is a Transportation organization based in Germany,
with around 6500 employees and annual revenues of $4.47 billion.
Air Berlin operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, FACT24 and Open Telekom Cloud,
covering areas like ERP Financial, Critical Event Management and Application Hosting and Computing Services.
Air Berlin has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, F24 and Deutsche Telekom.
Air Berlin recently adopted applications including
IONOS Cloud in 2023, GoDaddy in 2021 and Host Europe in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Air Berlin’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Air Berlin’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Air Berlin technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.