AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Air King Tech Stack and Enterprise Applications

Air King Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018 Air King implemented Microsoft 365 as its Collaboration platform. Air King is a Canadian manufacturing company with 41 employees and the deployment is tied to corporate productivity and internal collaboration use cases. The Microsoft 365 deployment centers on core Collaboration capabilities, with Microsoft 365 providing cloud email, document collaboration, file sync and sharing, and team communication capabilities. Typical functional modules expected in this configuration include Exchange Online for email, SharePoint Online and OneDrive for document management, and Microsoft Teams for synchronous collaboration and meetings. Public site references indicate Air King uses Microsoft 365 on their website, confirming a tenant-based cloud deployment footprint rather than an on premise messaging stack. Operational coverage is focused on corporate functions, consolidating email, document workflows, and team collaboration across the organization. Governance aligns with standard Microsoft 365 administration patterns, including centralized tenant administration, user provisioning and role based access controls, and policy driven content and identity management. The implementation narrative positions Microsoft 365 as the primary Collaboration application supporting Air King’s internal communications and productivity workflows.
Air King CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2021 2021
In 2021, Air King implemented Zendesk Service on their website to centralize customer inquiries for its manufacturing operations. The deployment uses the Zendesk Service cloud SaaS platform, aligning with the Customer Support category and addressing customer service workflows for a 41 employee Canadian manufacturer. Zendesk Service is embedded on the Air King website enabling web widget based ticket capture and self service access. The implementation focuses on managing inbound support requests through a unified ticketing interface. Configuration priorities include ticket lifecycle management, agent workspace configuration, automated routing and macro based responses, and a knowledge base for self service, typical capabilities of Zendesk Service. The solution instruments email and web channel capture through the website widget, and supports SLA driven queues, internal notes, and reporting at the customer support function level. Governance is centered on case routing rules and agent role configurations to standardize handling and escalation workflows across the support team. This narrative links Air King Zendesk Service Customer Support and emphasizes operational implementation details for GTM and operations teams.
Air King IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2020 2020
In 2020, Air King implemented Microsoft Azure Cloud Services to host its corporate website. Air King uses Microsoft Azure Cloud Services as its Application Hosting and Computing Services provider to run web-facing application workloads and store website assets, aligning the company application relationship as Air King Microsoft Azure Cloud Services Application Hosting and Computing Services website hosting. The deployment scope is focused on the public website and associated web-serving infrastructure, leveraging platform and infrastructure capabilities common to Application Hosting and Computing Services such as managed compute for web applications, object storage for static assets, managed DNS, certificate management for HTTPS termination, and monitoring for uptime and availability. Governance and operational responsibilities are concentrated within the central IT function supporting marketing and customer engagement, with platform management covering deployment, backup, and operational monitoring consistent with small enterprise hosting practices.
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Air King

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Air King Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Air King IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Air King digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Air King Technographics
Air King is a Manufacturing organization based in Canada, with around 41 employees and annual revenues of $5.0 million.
Air King operates a diverse technology stack with applications such as Microsoft 365, Zendesk Service and Microsoft Azure Cloud Services, covering areas like Collaboration, Customer Support and Application Hosting and Computing Services.
Air King has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Zendesk.
Air King recently adopted applications including Zendesk Service in 2021, Microsoft Azure Cloud Services in 2020 and GoDaddy in 2020, highlighting its ongoing modernization strategy.
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Our research team continuously updates Air King’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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