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Airbus Helicopters Tech Stack and Enterprise Applications

Airbus Helicopters ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP Business One ERP Financial ERP n/a 2015 2015
In 2015, Airbus Helicopters initiated AS IS analyses and developed strategic roadmaps to support ERP Financial initiatives centered on SAP Business One. The initial engagement produced the basic design of projects and defined operational management tasks intended to enable potential SAP Business One implementations locally in Customer Centers. The project-level design emphasized configuration of core ERP Financial capabilities, including general ledger structure, chart of accounts alignment, accounts payable and accounts receivable workflows, master data design, and transaction posting controls. Design artifacts and process maps were created to standardize month-end close sequencing and financial reporting templates consistent with the ERP Financial category. Integrations and operational coverage were scoped to include collaboration and document management via a SharePoint Platform, with the IM team supporting local provisioning and governance of SAP Business One instances or other information management solutions in Customer Centers. Operational management tasks included ongoing support of collaboration tools and coordination of local implementation activities. Governance activities focused on feeding AS IS analysis into a strategic roadmap, producing basic project designs, and defining IM ownership for local rollouts, with processes documented to control configuration, master data, and collaboration workflows. The narrative centers on enabling localized SAP Business One deployments for finance and accounting functions while maintaining centralized design governance and Customer Center level operational responsibilities.
ERP Financial ERP 2003 2003
Airbus Helicopters Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP BusinessObjects Analytics and BI Analytics and BI n/a 2009 2009
In 2009, Airbus Helicopters implemented SAP BusinessObjects for Analytics and BI to deliver consolidated reporting for top management and global supply chain management. The deployment established a centralized SAP BusinessObjects reporting layer supporting consolidation and analysis of inventory and delivery KPIs across helicopter programs and Airbus doors manufacturing sites in Germany and France. The implementation focused on creating standardized report catalogs for inventory metrics and on time delivery KPIs, semantic layers and data models within SAP BusinessObjects, and ad hoc analysis workspaces used to develop proposals and support supply chain process optimizations. SAP BusinessObjects served as the technical backbone for the global KPI controlling system development, enabling cross-program comparisons and multi-site supply chain performance monitoring. Operational scope centered on Global Supply Chain management and the KPI controlling organization, with internal employees trained and certified as SAP BI and BO key users to sustain reporting and analysis. Governance emphasized standardized KPI definitions and role based access to reports, accompanied by a training led handover to supply chain analysts to support ongoing consolidation and analysis tasks.
Airbus Helicopters CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP Customer Data Cloud (ex Gigya) Customer Data Platform CRM n/a 2017 2017
In 2017, Airbus Helicopters implemented SAP Customer Data Cloud (ex Gigya). The deployment targeted Customer Data Platform capabilities to centralize customer identity, consent and profile management to support digital engagement and SAP Data Management objectives. SAP Customer Data Cloud (ex Gigya) was configured to deliver core Customer Data Platform functionality including registration and authentication flows, identity resolution and profile stitching, and consent and preference management. The configuration emphasized unified customer profiles and persistent identity services to support downstream personalization and access control workflows. The implementation was executed as an SAP-centric data management initiative, embedding the Customer Data Platform into Airbus Helicopters digital channels and customer-facing authentication processes. Operational coverage focused on customer identity and profile handling across web properties and self-service portals, aligning with enterprise data governance for customer attributes. Governance and process changes centered on centralized consent policy enforcement, identity resolution workflows, and structured profile data governance, with defined processes for consent capture and preference updates. The engagement positioned Airbus Helicopters SAP Customer Data Cloud (ex Gigya) Customer Data Platform as the primary system for customer identity and profile management business functions.

IT Decision Makers and Key Stakeholders at Airbus Helicopters

First Name Last Name Title Function Department Email Phone
SAP Consultant Projekt Manager Manager IT
SAP Data Management Manager IT
SAP Mechanical Design Engineer Manager IT

Apps Being Evaluated by Airbus Helicopters Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Airbus Helicopters IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Airbus Helicopters digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Airbus Helicopters Technographics
Airbus Helicopters is a Manufacturing organization based in France, with around 20126 employees and annual revenues of $6.86 billion.
Airbus Helicopters operates a diverse technology stack with applications such as SAP Business One, SAP BusinessObjects and SAP Customer Data Cloud (ex Gigya), covering areas like ERP Financial, Analytics and BI and Customer Data Platform.
Airbus Helicopters has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP.
Airbus Helicopters recently adopted applications including SAP Customer Data Cloud (ex Gigya) in 2017, SAP Business One in 2015 and SAP BusinessObjects in 2009, highlighting its ongoing modernization strategy.
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