Humboldt, 38343, TN,
United States
Aire Serv Technographics
Aire Serv Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aire Serv and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Aire Serv employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aire Serv has purchased the following applications: Paradox Olivia Chatbot for Recruiting Chatbot in 2023, Microsoft 365 for Collaboration in 2016, Podium Interaction Management for Customer Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aire Serv is running and its propensity to invest more and deepen its relationship with Workday , CareerPlug , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aire Serv revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aire Serv intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aire Serv Tech Stack and Enterprise Applications
Aire Serv HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Paradox Olivia Chatbot | Recruiting Chatbot | HCM | n/a | 2023 | 2023 |
In 2023, Aire Serv deployed Paradox Olivia Chatbot on its careers website using ParadoxAI. The Paradox Olivia Chatbot is a Recruiting Chatbot implemented to automate candidate engagement, provide conversational pre screening, and surface role specific FAQs on jobs.aireserv.com.
Deployment used an embedded conversational widget on the public careers pages, leveraging ParadoxAI's cloud conversational platform to host dialog flows and capture candidate responses. Functional capabilities implemented include conversational screening workflows, conditional routing to human recruiters for follow up, and configurable FAQ and job matching prompts. The implementation centers on candidate intake, qualification, and scheduling handoff workflows typical of Recruiting Chatbot deployments.
Operational scope focused on the talent acquisition and recruiting function, with recruiters and HR owning content and conversational scripts. Governance included centralized template management and iterative tuning of dialog flows to align with hiring policies and job descriptions. Aire Serv uses Paradox Olivia Chatbot as the careers site conversational layer to support recruiting and candidate experience.
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Aire Serv Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Aire Serv implemented Microsoft 365 as its enterprise Collaboration platform. The implementation is identifiable from the company website source, indicating an active Microsoft 365 tenancy tied to the Aire Serv United States organization and its roughly 350 employee footprint.
The deployment leveraged standard Microsoft 365 Collaboration capabilities, including hosted Exchange for email, SharePoint for document management, OneDrive for user file sync, and Teams for real-time collaboration, enabling core workflows for email, document sharing, and team communication. Configuration work centered on tenant-level settings, mailbox and site provisioning, and collaboration site structure to support distributed teams.
Operational scope covered internal communications, corporate administration, and field coordination, aligning Collaboration tooling with functions that require mobile access and distributed information sharing. Governance measures emphasized centralized identity and access controls, policy-driven information governance, and provisioning workflows typical for Microsoft 365 rollouts, with controls surfaced through the Microsoft 365 administrative model.
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Collaboration | Collaboration |
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2022 | 2022 |
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Aire Serv CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Podium Corp | Legacy | Podium Interaction Management | Customer Engagement | CRM | n/a | 2019 | 2019 |
In 2019, Aire Serv deployed Podium Interaction Management on its website. The deployment uses Podium Interaction Management as a Customer Engagement application to capture and manage web-originated customer interactions and to centralize customer-facing communication flows.
The implementation is delivered via an embedded web interaction layer that routes inbound messages into a centralized interaction stream for customer service and marketing teams. Functionally the configuration emphasizes real-time messaging, centralized inbox routing, automated response workflows, and review solicitation capabilities typical of Customer Engagement platforms, with settings tailored to web channel behavior. Governance focused on inbox ownership and response workflows to align marketing and service operations with web engagement processes.
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Aire Serv ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Aire Serv PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Aire Serv IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Aire Serv
| First Name | Last Name | Title | Function | Department | Phone | |
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| President | CXO | Finance | ||||
| Operations Manager | Manager | Finance | ||||
| Business Owner | CXO | Operations |
Apps Being Evaluated by Aire Serv Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||