Medford, 97504, OR,
United States
Airport Chevrolet Buick GMC Technographics
Airport Chevrolet Buick GMC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Airport Chevrolet Buick GMC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12 Airport Chevrolet Buick GMC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Airport Chevrolet Buick GMC has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2019, AutoLeadStar for Automotive Dealership CRM in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Airport Chevrolet Buick GMC is running and its propensity to invest more and deepen its relationship with LivePerson , ActivEngage , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Airport Chevrolet Buick GMC revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Airport Chevrolet Buick GMC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Airport Chevrolet Buick GMC Tech Stack and Enterprise Applications
Airport Chevrolet Buick GMC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Airport Chevrolet Buick GMC deployed LivePerson Conversational Cloud on its public website to provide a customer-facing chat interface. The LivePerson Conversational Cloud implementation targets Chatbots and Conversational AI capabilities for the dealership, focusing on real time customer engagement, lead capture and handling of service and sales inquiries through a web-embedded conversational channel.
The deployment leverages a cloud-hosted conversational engine combined with a web chat widget and natural language understanding to classify intents and drive scripted conversation flows, with escalation paths to human agents via the LivePerson agent console. Operational scope is the customer facing website and the implementation primarily affects sales and service workflows, with configuration and conversation routing managed inside the LivePerson Conversational Cloud administration console by dealership staff.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Airport Chevrolet Buick GMC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Airport Chevrolet Buick GMC implemented Microsoft 365, deploying the Microsoft 365 Collaboration suite across its 12 employee dealership. Airport Chevrolet Buick GMC uses Microsoft 365 for Collaboration to support sales, service, and administrative business functions, and the application is referenced on the dealership website which signals public surface of the tenant for customer contact and staff productivity.
The deployment covers standard Microsoft 365 Collaboration capabilities including Exchange Online for email, OneDrive and SharePoint for document storage and sharing, and Microsoft Teams for internal communication and scheduling, aligning with common productivity and collaboration workflows. Tenant administration and access control are managed centrally within the Microsoft 365 tenant to provision staff accounts and control document access, and the implementation is scoped to support dealership operational needs across customer-facing contact points and internal team collaboration.
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Airport Chevrolet Buick GMC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AutoLeadStar | Legacy | AutoLeadStar | Automotive Dealership CRM | CRM | n/a | 2018 | 2018 |
In 2018, Airport Chevrolet Buick GMC deployed AutoLeadStar as its Automotive Dealership CRM on its public website. The deployment focused on embedding vendor-provided web components to capture and qualify retail automotive leads directly from site traffic.
AutoLeadStar was configured to provision site-level lead capture forms, conversational messaging, inventory merchandising, automated lead routing into CRM workflows, and dashboard reporting, reflecting standard Automotive Dealership CRM capabilities. Configurations emphasized contact capture, lead scoring, follow-up automation, and consolidated reporting for sales and digital marketing users.
The implementation operated at a single dealership site and primarily supported sales desk and digital marketing functions, with web interactions feeding lead management processes. Governance and ongoing administration were managed by dealership leadership and staff, who controlled lead routing rules, response templates, and campaign content within the AutoLeadStar interface.
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Customer Experience | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2020 | 2020 |
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Airport Chevrolet Buick GMC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Airport Chevrolet Buick GMC
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Airport Chevrolet Buick GMC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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