Melbourne, 3000, VIC,
Australia
Airtel Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Airtel Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Airtel Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Airtel Australia has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2017, Prime BPM for Process Mining in 2011, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Airtel Australia is running and its propensity to invest more and deepen its relationship with Tawk.to , Prime BPM , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Airtel Australia revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Airtel Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Prime BPM | Legacy | Prime BPM | Process Mining | Analytics and BI | n/a | 2011 | 2011 |
In 2011, Airtel Australia implemented Prime BPM in a Process Mining deployment to instrument operational workflows across its communications business. The implementation centralized event capture from customer support, billing, and service provisioning systems to create end to end traceability for process discovery and analysis.
Prime BPM was configured to deliver core Process Mining capabilities, including process discovery, conformance checking, and performance analysis, aligned to operations and service delivery functions. Governance and process controls were instituted by assigning process owners and standardizing event logging, enabling repeatable analysis cycles and clearer operational accountability for Airtel Australia.
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2019 | 2019 |
|
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