AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Airxchange Tech Stack and Enterprise Applications

Airxchange AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tidio Legacy Tidio Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Airxchange implemented Tidio Live Chat as a customer-facing chat solution. Tidio Live Chat is deployed as a browser-embedded widget that connects to the vendor cloud, delivering live agent messaging and conversational automation within the Chatbots and Conversational AI category. The implementation emphasizes live chat, automated chatbot responses, trigger-based messaging and on-site lead capture, aligning the application with customer support and online sales workflows on the corporate website. Configuration and administration are handled through Tidio's SaaS console, with site-level widget settings, canned response libraries and routing rules to direct inbound conversations to support or sales roles. Operational governance focuses on chat handling procedures, escalation paths and message template management, while session transcripts and basic engagement analytics provide visibility into web interactions. Airxchange Tidio Live Chat Chatbots and Conversational AI supports customer support and sales functions and is managed as a site-embedded conversational layer.
Airxchange Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, Airxchange implemented Microsoft 365 as its Collaboration platform. Microsoft 365 is listed on the Airxchange website and provides core collaboration capabilities such as corporate email, synchronous chat, cloud file storage, and document co-authoring to support day to day business communication. Deployment follows a cloud hosted Microsoft 365 tenant model scaled to an 89 person manufacturing organization, delivering the Microsoft 365 application set and Office productivity tooling to engineering, operations, sales, and administrative functions across the United States. Identity and access control rely on Microsoft identity services for tenant level user provisioning and single sign on, while SharePoint and OneDrive centralize content and Teams supports real time collaboration. Governance covers tenant policies for document sharing, retention, and email to align collaboration controls with operational processes and compliance needs.
Airxchange CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Mailchimp Marketing Automation CRM n/a 2021 2021
In 2021, Airxchange deployed Intuit Mailchimp as its Marketing Automation application to support website-driven subscriber capture and email engagement. The implementation is web-embedded on https://www.airxchange.com, using embedded signup forms and client-side Mailchimp scripts to route subscribers into hosted audience lists and campaign workflows. Intuit Mailchimp was configured to provide core Marketing Automation capabilities including campaign management, audience and list management, template-based email sends, and automated nurture workflows. The deployment scope centers on the marketing function and the corporate website as the primary touchpoint, enabling marketing-led list growth and audience segmentation for product and content communications. Integrations are limited to direct website embed and Mailchimp hosted infrastructure, with tracking embedded on site pages to support campaign attribution and subscriber opt-in capture. Governance emphasis includes form-level consent capture, centralized campaign scheduling, and list hygiene processes to align web capture flows with the Marketing Automation application.
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Airxchange PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
Airxchange IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Airxchange

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Airxchange Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Airxchange IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Airxchange digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Airxchange Technographics
Airxchange is a Manufacturing organization based in United States, with around 89 employees and annual revenues of $10.0 million.
Airxchange operates a diverse technology stack with applications such as Tidio Live Chat, Microsoft 365 and Intuit Mailchimp, covering areas like Chatbots and Conversational AI, Collaboration and Marketing Automation.
Airxchange has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tidio, Microsoft and Intuit.
Airxchange recently adopted applications including Intuit Mailchimp in 2021, SendinBlue in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Airxchange’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Airxchange’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Airxchange technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.