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Ivory Coast
Aitek Technographics
Aitek Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aitek and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 56 Aitek employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aitek has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2015, Intuit Mailchimp for Marketing Automation in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aitek is running and its propensity to invest more and deepen its relationship with Zendesk , Microsoft , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aitek revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aitek intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aitek Tech Stack and Enterprise Applications
Aitek AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Aitek deployed Zendesk Chat on its website, installing the chat widget to provide real-time customer messaging. The deployment places Zendesk Chat within the Chatbots and Conversational AI category and supports Aitek's customer support and client engagement functions. The implementation connects site visitors to a cloud hosted operator console for live chat handling and visitor monitoring.
Configuration work focused on standard chat workflows, including routing incoming sessions to support agents, using predefined responses for common inquiries, and enabling transcript capture for follow up. Operational coverage is website level customer interactions managed by Aitek's support and client facing teams, with governance centered on agent workflow rules and monitoring dashboards.
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Aitek Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Aitek implemented Microsoft 365 to provide cloud based Collaboration capabilities across the organization. Microsoft 365 was provisioned to support productivity, email, document storage, and team communication for Aitek, a professional services firm with 56 employees, and the company signals Microsoft 365 usage on its public website.
Deployment architecture follows a single Microsoft 365 tenant approach scaled to the company size, with user provisioning and identity management configured for corporate mail domains and access control. Functional modules aligned with the Collaboration category include Exchange Online email, SharePoint Online intranet and document management, OneDrive for Business file synchronization, Microsoft Teams for meetings and chat, and Office desktop and web applications. No external integrations or implementation partners are explicitly listed in the source, and governance attention is described at the level of IT managed user lifecycle, site and permissions configuration, and collaboration policy controls that support professional services business functions.
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Aitek CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2014 | 2014 |
In 2014, Aitek implemented Intuit Mailchimp for Marketing Automation. The Intuit Mailchimp application is used on their website to capture contacts and manage outbound email communications for client engagement at the Professional Services firm.
Deployment emphasizes core Marketing Automation capabilities such as audience management, email campaign creation, reusable templates, automated workflows, and campaign reporting, aligned with category-standard functionality. Operational ownership appears concentrated in marketing and client services teams, with website form integration feeding centralized audience lists and scheduled campaign orchestration.
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Tag Management | CRM |
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2021 | 2021 |
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Aitek IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Aitek
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Aitek Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||