Istanbul, 34398,
Turkey
Ajinomoto Turkiye Technographics
Ajinomoto Turkiye Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ajinomoto Turkiye and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 344 Ajinomoto Turkiye employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ajinomoto Turkiye has purchased the following applications: SAP S/4 HANA for ERP Financial in 2018, Microsoft 365 for Collaboration in 2018, Zendesk Service for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ajinomoto Turkiye is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ajinomoto Turkiye revenues, which have grown to $94.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ajinomoto Turkiye intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ajinomoto Turkiye Tech Stack and Enterprise Applications
Ajinomoto Turkiye ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018, Ajinomoto Turkiye implemented SAP S/4 HANA as an ERP Financial system. The 2018 project was executed as a carve-out from SAP ERP ECC 6.0, consolidating core financial processing into SAP S/4 HANA while provisioning BW4/HANA for reporting and Fiori for a modern user experience.
Deployment architecture combined VMWare configuration with an OS and database migration to a S/4 HANA supported stack, alongside a cloud migration effort. The program included targeted performance optimization work, disaster recovery design, and SAP authorization and security hardening to stabilize runtime operations.
Integrations implemented include SAP to Jira integration for Service Desk workflows and BW4/HANA connectivity for consolidated analytics. Fiori was configured to deliver role based user interfaces for finance and operational teams, aligning user experience with ERP Financial transaction and reporting flows.
Governance and operationalization focused on authorization controls, service desk enabled change management, and documented disaster recovery procedures. The initiative was led as a carve-out from SAP ERP ECC 6.0 to SAP S/4 HANA and covered finance and IT functions across Ajinomoto Turkiye.
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Ajinomoto Turkiye Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Ajinomoto Turkiye provisioned Microsoft 365 and is using Microsoft 365 on their website. The application Microsoft 365 is in the Collaboration category and was delivered as a cloud SaaS tenant to support the company headquarters in Turkey. The deployment scope aligns with Ajinomoto Turkiye's organizational size of approximately 344 employees and is focused on corporate productivity and external content publishing.
Functional configuration centers on Collaboration platform capabilities typical of Microsoft 365, including Exchange Online for corporate email, SharePoint Online for content management, OneDrive for Business for personal file storage, and Microsoft Teams for synchronous collaboration. Microsoft 365 is used to manage document collaboration and content workflows that surface on the public website, and standard Microsoft 365 productivity apps enable authoring and coauthoring workflows. These capabilities reflect common Collaboration category implementations for CPG corporate functions.
Operational coverage is enterprise wide across Ajinomoto Turkiye corporate teams, with tenant level administration and Azure Active Directory identity and access controls providing centralized user provisioning and role based access. Governance is oriented around centralized tenant administration and content publishing controls to manage what is presented on the website, aligning collaboration and web content workflows within the Microsoft 365 environment.
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Ajinomoto Turkiye CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021 Ajinomoto Turkiye implemented Zendesk Service to deliver Customer Support through its public website in Turkey, embedding web-based support directly into customer-facing channels. This Ajinomoto Turkiye Zendesk Service Customer Support deployment is focused on web-embedded ticket capture and self-service access, aligning the application with the company’s customer service function on the corporate site.
Zendesk Service was configured to expose inbound web tickets via a site widget, provide a searchable knowledge base for self-help, and consolidate interactions into a centralized help desk workflow, reflecting standard Customer Support capabilities. The operational scope targets customer service operations for Ajinomoto Turkiye’s website, with governance centered on support workflow ownership, content management for knowledge articles, and agent triage and ticket categorization to maintain consistent handling of web-originated inquiries. Integrations are limited to the website embedding as observed on the Ajinomoto Turkiye site, with no other system integrations documented in the source.
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Ajinomoto Turkiye IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ajinomoto Turkiye
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ajinomoto Turkiye Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||