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Akron Metropolitan Housing Authority Tech Stack and Enterprise Applications

Akron Metropolitan Housing Authority Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hyland Legacy Hyland OnBase Content Management Content Management n/a 2018 2018
In 2018, Akron Metropolitan Housing Authority implemented Hyland OnBase as its Content Management application to centralize document imaging and indexing for housing operations. AMHA documented a procedural requirement that a single-page face sheet will be placed at the front of each physical file to indicate the primary indexing value that applies to that file, this face-page serves as the primary source of minimal metadata for capture. AMHA identifies Hyland OnBase as its document management platform and Tenmast as its Housing Management System, these two systems form the operational context for the scanning and indexing effort. Hyland OnBase was configured to support document imaging, indexed capture, and retrieval workflows consistent with Content Management operations. The implementation relies on a minimum metadata model, with the face-page providing the indexing key, and OnBase configured to surface captured index fields on the file face to support search and retrieval. AMHA specified that metadata will be provided on the single-page index document, the source did not specify whether those fields are type-set or handwritten. Tenmast is identified as the authoritative housing management system in the environment, and AMHA intends to complete a match and merge process in-house between the captured OnBase index values and Tenmast records. The provided single-page indexing value is intended to serve as the primary key for that reconciliation, and OnBase is positioned as the central repository for scanned files and indexed metadata. AMHA did not supply external query specifications in the source document, the organization retains responsibility for the internal matching workflow. Governance for the program centers on a standardized front-sheet indexing process and internal match and merge procedures overseen by AMHA operations. Operational staffing for scanning and indexing, capture quality rules, and reconciliation steps are under AMHA control as they execute the in-house match and merge, this approach positions OnBase and Tenmast as the core systems for records indexing and tenant file reconciliation.
Akron Metropolitan Housing Authority ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshservice IT Service Management ITSM n/a 2021 2021
Akron Metropolitan Housing Authority IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2017 2017
Akron Metropolitan Housing Authority CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Akron Metropolitan Housing Authority

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Akron Metropolitan Housing Authority Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Akron Metropolitan Housing Authority IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Akron Metropolitan Housing Authority digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Akron Metropolitan Housing Authority Technographics
Akron Metropolitan Housing Authority is a Construction and Real Estate organization based in United States, with around 10 employees and annual revenues of $1.0 million.
Akron Metropolitan Housing Authority operates a diverse technology stack with applications such as Hyland OnBase, Freshservice and Amazon EC2, covering areas like Content Management, IT Service Management and Application Hosting and Computing Services.
Akron Metropolitan Housing Authority has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Hyland, Freshworks and Amazon Web Services (AWS).
Akron Metropolitan Housing Authority recently adopted applications including Freshservice in 2021, Hyland OnBase in 2018 and Amazon EC2 in 2017, highlighting its ongoing modernization strategy.
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Our research team continuously updates Akron Metropolitan Housing Authority’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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