Dubai, x,
United Arab Emirates
Al Ghurair Group Technographics
Al Ghurair Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Al Ghurair Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2800 Al Ghurair Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Al Ghurair Group has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, SAP SuccessFactors Compensation for Compensation Management in 2016, SAP ERP ECC 6.0 - Plant Maintenance (PM) for Plant Maintenance in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Al Ghurair Group is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Internap Holding or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Al Ghurair Group revenues, which have grown to $1.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Al Ghurair Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Al Ghurair Group Tech Stack and Enterprise Applications
Al Ghurair Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2015 | 2016 |
In 2015, Al Ghurair Group implemented SAP ERP ECC 6.0 as its ERP Financial platform. The engagement supported one of the largest diversified business groups in the United Arab Emirates, with a consulting and leadership structure to align the SAP system with corporate vision and operational requirements.
SAP ERP ECC 6.0 deployment covered core modules including FICO, REFX, PS, MM, PM, and Solution Manager, and included a C4C Cloud application for customer engagement. Functional scope emphasized financial accounting and controlling via SAP FICO, contract and real estate management via REFX, procurement and inventory through MM, project accounting with PS, and asset maintenance using PM, reflecting category-aligned ERP Financial capabilities.
The program included BusinessObjects and HANA Live implementation integrated with SAP ERP ECC 6.0, with a Solution Architect role focused on the SAP HANA solution and BI integration. Operational responsibilities extended to managing the incumbent in-house IT team and coordinating external vendors, while ensuring SAP BO and HANA Live fed reporting and analytics workflows tied to transactional ECC data.
Governance and delivery were organized around formal project management and IT service practices, with day-to-day application of PMP and ITIL principles. Responsibilities included liaising between the implementation partner and business stakeholders, preparing processes for implementation and BAU support, conducting regular executive reviews to achieve solution sign off, and enforcing service delivery through standardized tools, processes, procedures, and reporting.
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ERP Financial | ERP |
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2015 | 2016 |
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Al Ghurair Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2016 | 2017 |
In 2016, Al Ghurair Group implemented SAP SuccessFactors Compensation as part of a multi-module SAP SuccessFactors rollout that targeted core HR and talent processes. The deployment included Employee Central, Performance and Goal Management, and SAP SuccessFactors Compensation within a unified SuccessFactors platform, with Employee Central positioned as the core data foundation to integrate talent and business processes, according to Juan Carlos Carracedo, consulting manager, Seidor Middle East and North Africa.
The implementation configured Employee Central to act as the system of record for core HR data and to feed performance and reward workflows. Performance and Goal Management was configured to create specific goals with route maps and evaluation patterns for real-time executive monitoring, and to give employees access to reward incentives and performance appraisals. SAP SuccessFactors Compensation was implemented to enable managers to set new salaries and benefits based on performance reviews, using automatic calculations and supporting manual adjustments, aligning compensation planning with performance outcomes.
Architecturally the solution was deployed as integrated modules within the SAP SuccessFactors cloud suite, with intra-suite data flows between Employee Central, Performance and Goal Management, and Compensation Management to preserve HR master data consistency and to orchestrate compensation actions from performance inputs. Operational coverage focused on HR, line managers, and executives, enabling approval workflows and real-time visibility into goal attainment and reward decisions.
Governance changes emphasized centralized data stewardship in Employee Central and standardized compensation workflows that combine system-calculated recommendations with manager overrides. The stated business intent was to improve insight, strategic decision making, and overall business performance by linking core HR data, talent management, and compensation processes using SAP SuccessFactors Compensation and the broader SuccessFactors module set.
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Core HR | HCM |
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2016 | 2017 |
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Payroll | HCM |
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2016 | 2017 |
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Performance and Goal Management | HCM |
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2016 | 2017 |
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Al Ghurair Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 - Plant Maintenance (PM) | Plant Maintenance | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015, Al Ghurair Group implemented SAP ERP ECC 6.0 - Plant Maintenance (PM) to institutionalize maintenance workflows across its diversified UAE business portfolio, aligning Plant Maintenance with enterprise financial and materials processes. The SAP ERP ECC 6.0 - Plant Maintenance (PM) deployment is described as a component of a wider SAP landscape for the group, with the Plant Maintenance application positioned to manage preventive and corrective maintenance lifecycles and asset master data.
The implementation included configuration and integration of multiple SAP application modules, explicitly FICO, REFX, PS, MM, PM, SOLMAN, and the C4C Cloud application, with workstreams addressing application-level orchestration and HANA-centric reporting. Work on SAP BO and HANA Live is documented as part of the program, with solution architecture responsibilities assigned for the SAP HANA layer and business intelligence integration to feed operational and financial views.
Operational coverage focused on corporate maintenance and asset management functions, with the in-house IT team managed to provide BAU support and external vendors engaged as required for specialist tasks. The project narrative indicates cross-functional impact across maintenance, materials management, project system and finance workflows, and situates execution in the United Arab Emirates within the corporate group context.
Program governance emphasized consulting and leadership oversight, with project management responsibilities applying PMP and ITIL best practices to implementation and day to day operations. The engagement included liaison between business stakeholders and delivery resources, preparation of processes for implementation and BAU support, regular executive reviews for solution sign off, and structured use of tools, procedures and reporting to ensure effective service delivery.
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Real Estate Property Management | ERP Services and Operations |
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2015 | 2016 |
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Al Ghurair Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Al Ghurair Group SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2015 | 2016 |
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Al Ghurair Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Automation | CRM |
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2015 | 2016 |
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Al Ghurair Group Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2017 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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Al Ghurair Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Al Ghurair Group
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Apps Being Evaluated by Al Ghurair Group Executives
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