San Antonio, 78215, TX,
United States
Alamo Colleges District Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Alamo Colleges District and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Alamo Colleges District employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alamo Colleges District has purchased the following applications: Cornerstone HR Suite for Core HR in 2015, Ellucian Banner ERP for Education ERP in 2015, LiveChat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alamo Colleges District is running and its propensity to invest more and deepen its relationship with Cornerstone OnDemand , Ellucian , Instructure or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alamo Colleges District revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alamo Colleges District intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cornerstone OnDemand | Legacy | Cornerstone HR Suite | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Alamo Colleges District implemented Cornerstone HR Suite to establish a centralized Core HR platform for district HR operations. The deployment targeted district-wide human resources workflows supporting HRIS administration and employee lifecycle management for a workforce of 6,000 employees.
Implementation work focused on Core HR functional modules including centralized employee records, position and job data management, benefits enrollment workflows and HR reporting, with configuration of role-based access and automated report scheduling. The Cornerstone HR Suite was used alongside existing administrative applications to provide HR self-service, compliance data capture and structured HR change controls. Technical staff created and automated reports using Oracle SQL Developer, TOAD and Argos Reports to extract and reconcile HR data.
Integrations were explicitly operated with Banner Workflow for mass changes and with payroll processes as part of regular HR operations, indicating data exchanges between the Cornerstone HR Suite and administrative systems. The implementation supported operational coverage across HR, payroll and administrative systems teams within the San Antonio area district, with technical leads coordinating cross-departmental requests. Reporting and data extracts were executed through existing database tools rather than introducing new ETL platforms.
Governance included coordinated patch testing, fiscal year rollover support, system upgrades and audits, with systems analysts accountable for testing and troubleshooting application changes. Support processes emphasized scheduled patch management and collaboration between HR, payroll and systems teams to maintain calendar and fiscal year data integrity. The implementation reflects an IT-led rollout model with embedded HRIS support for administrative and third party systems.
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Core HR | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ellucian | Legacy | Ellucian Banner ERP | Education ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Alamo Colleges District implemented Ellucian Banner ERP to centralize core administrative systems. The deployment targeted district administrative and campus departments including Student Affairs, Financial Aid, Human Resources, and Finance, establishing Banner as the primary Education ERP across the institution.
Implementation included Ellucian Banner Student, Financial Aid, Human Resources, Finance, and General modules, and the environment was instrumented with Argos reporting for operational and regulatory reporting. Functional configuration covered student records and enrollment workflows, financial aid processing, HRIS and payroll related information management, and finance ledger and reporting workflows consistent with Education ERP functional patterns. Mobile access and application testing were incorporated, with testing across Android and iOS devices.
Operational integrations and ecosystem practices included Banner operating alongside Cornerstone for HR learning and talent management, Argos for analytics and reporting, and use of Workfront to manage testing and project tasks during software quality assurance cycles. Security governance was implemented and actively managed, with role based access authorization, monitoring of data access reports, periodic risk assessments, and coordinated modification of access tied to individual status changes. IT and business stakeholders convened testing committees to develop scenarios and test cases and to ensure State and Federal regulation adherence during releases and updates.
Staffing and governance evolved into a sustained model of system administration and security oversight, evidenced by multi year roles focused on Banner testing and HRIS security administration. Ellucian Banner ERP remains the institution's Education ERP backbone, with operational ownership spanning IT, HR, Student Affairs, and Finance to support ongoing configuration, security, and reporting needs.
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Student Information | ERP Services and Operations |
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2015 | 2015 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Alamo Colleges District deployed LiveChat as a Chatbots and Conversational AI capability on its public website to support student and visitor engagement. The implementation centers on an embedded LiveChat web widget that delivers real time messaging, automated greetings, canned responses and session transcripts for web visitors. LiveChat is positioned to address front line inquiries commonly routed to student services, admissions and IT helpdesk functions.
Operationally the deployment is managed through the LiveChat administration console, enabling role based agent management, chat routing rules and conversation history retention while the widget is served via client side JavaScript across institution web pages. Configuration aligns with standard Chatbots and Conversational AI workflows including automated greeting rules, escalation to live agents and transcript capture for follow up, supporting centralized governance and content management for web messaging. The relationship is Alamo Colleges District LiveChat Chatbots and Conversational AI supporting student services and web engagement business functions.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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