Alarm.com
8281 Greensboro Drive Suite 100,
Tysons, 22102, VA,
United States
Tysons, 22102, VA,
United States
1 877-389-4033
Professional Services
Alarm.com Technographics
Alarm.com Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alarm.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1317 Alarm.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alarm.com has purchased the following applications: Acumatica Cloud ERP for ERP Financial in 2013, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Zoominfo Platform for Account Based Marketing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alarm.com is running and its propensity to invest more and deepen its relationship with Acumatica , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alarm.com revenues, which have grown to $502.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alarm.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alarm.com Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acumatica | Legacy | Acumatica Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2013 | 2014 |
In 2013 Alarm.com implemented Acumatica Cloud ERP for ERP Financial. The implementation engaged the company's Finance and IT departments in setup and configuration, reflecting a combined ownership model for application configuration and technical deployment. Acumatica Cloud ERP was positioned as a cloud financial system similar to NetSuite and Great Plains, focusing on centralized financial data and reporting. The project emphasis was on establishing core financial processes rather than on broader ERP functional expansion.
Deployment centered on core financial modules including general ledger, accounts payable, accounts receivable, fixed asset accounting, cash management, and financial reporting. These modules represent standard ERP Financial capabilities. Configuration work included chart of accounts design, automated invoice approval workflows, period close orchestration, and role based security controlled by IT in collaboration with Finance. Operational scope covered Finance and IT functions and the solution was configured to support corporate financial close and operational accounting workflows, with governance establishing formal process controls and approval workflows to align accounting procedures with the new system.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Alarm.com deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The rollout placed Cisco Webex Meetings on the corporate website to provide web-based meeting access for external customers and to support internal conferencing workflows.
Cisco Webex Meetings was configured to deliver core Audio Video and Web Conferencing capabilities including scheduled and ad hoc meetings, multi-party video, screen sharing, recording, and host controls. Configuration emphasized browser-based join, embeddable meeting links, and role-based meeting administration to reduce friction for external attendees.
The implementation integrated meeting join flows directly into the Alarm.com website to enable public-facing scheduling and streamlined guest access. Operational governance centered on centralized account administration, standard meeting policies for guest access and recording, and alignment of the solution with customer engagement and corporate collaboration processes.
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2023 | 2023 |
In 2023 Alarm.com deployed Zoominfo Platform on its website to support Account Based Marketing. The web based deployment focuses on capturing account level signals from digital touchpoints and enriching inbound contact records to support targeted marketing and sales engagement. Zoominfo Platform is positioned to supply account intelligence directly into Alarm.com marketing workflows for demand generation and account qualification.
Configuration emphasizes Account Based Marketing capabilities including firmographic enrichment, contact resolution, intent signal capture, and account prioritization to drive segmentation and personalized outreach. The implementation instruments visitor identification and enrichment flows that translate anonymous website traffic into named accounts and contacts, and it automates tagging and scoring to feed campaign orchestration. These functional modules are configured to support targeted segmentation, lead routing, and staged outreach sequences managed by marketing operations.
Operational scope centers on the marketing and demand generation organization with the website as the primary ingestion point for account signals. Governance aspects emphasize data handling and enrichment controls for inbound visitor information, and process changes formalize account prioritization and lead routing based on enriched signals. The Alarm.com Zoominfo Platform Account Based Marketing relationship centralizes account intelligence for both inbound and outbound ABM workflows.
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Alarm.com
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Alarm.com Executives
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FAQ - APPS RUN THE WORLD Alarm.com Technographics
Alarm.com is a Professional Services organization based in United States,
with around 1317 employees and annual revenues of $502.0 million.
Alarm.com operates a diverse technology stack with applications such as
Acumatica Cloud ERP, Cisco Webex Meetings and Zoominfo Platform,
covering areas like ERP Financial, Audio Video and Web Conferencing and Account Based Marketing.
Alarm.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Acumatica, Cisco Systems and Zoominfo.
Alarm.com recently adopted applications including
Zoominfo Platform in 2023, Talkdesk CX Cloud in 2023 and Cisco Secure Email (formerly Email Security Appliance) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alarm.com’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Alarm.com’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alarm.com technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.