Amway
7575 Fulton Street East,
Ada, 49355, MI,
United States
Ada, 49355, MI,
United States
1 800-253-6500
Retail
Amway Technographics
Amway Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Amway and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14000 Amway employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Amway has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2017, SAP SuccessFactors Employee Central for Core HR in 2012, Wolters Kluwer Passport for Legal Practice Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Amway is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Amway revenues, which have grown to $7.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Amway intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Amway Tech Stack and Enterprise Applications
Amway ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017 Amway implemented Oracle E-Business Suite, deploying a single production instance located in the United States. The rollout targeted ERP Financial operations and extended across 56 countries under a consolidated single-instance architecture.
Configuration work emphasized core financial modules including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash Management, and Procure to Pay, aligned to standard ERP Financial workflows. The implementation included module configuration, automation of release processes, and adoption of DevOps and Agile practices to support iterative delivery and environment orchestration.
Program activities ran alongside implementation efforts for Oracle Fusion led by the same enterprise applications team, with operational support models organized for geographically distributed users and third party vendors. Data governance practices and policies were implemented to enforce data quality, consistency, and compliance across the single Oracle E-Business Suite instance.
Operational governance incorporated ITSM processes based on ITIL in the areas of Incident Management, Problem Management, Change Management and Release Management, together with project-level oversight of scope, resources, budget and stakeholder communications. Oracle E-Business Suite served as the central ERP Financial system underpinning global finance and procurement workflows.
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Expense Management | ERP |
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2017 | 2017 |
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Payment Processing | ERP |
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2020 | 2020 |
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Amway HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2012 | 2013 |
In 2012, Amway implemented SAP SuccessFactors Employee Central as a global Core HR solution. The rollout followed executive sign-off to deploy the SuccessFactors BizX Suite and prioritized an on-demand cloud delivery model accessible via browser to support worldwide access.
Employee Central was configured as the core module to provide a single source of employee data and standardized business processes, integrating core employee records with SuccessFactors talent management capabilities. Functional configuration centered on core HR data modeling, workforce directory and master data consolidation, and cloud-native access to reduce local maintenance overhead.
The program was executed in two waves with an operational scope targeting alignment of approximately 21,000 employees across 100 countries, and included integrations with many of Amway’s existing payroll, HR and other ERP systems to consolidate enterprise employee information. Integration work focused on bi-directional employee record exchange and orchestration of core HR feeds into downstream payroll and HR back-end systems to enable consolidated human capital planning.
Governance featured executive-level sign-off and a phased roll-out to enforce consistent global processes, transitioning away from manual spreadsheet-based HR processes that previously covered about half the company. Outcomes explicitly stated include a centralized Core HR capability in the cloud via SAP SuccessFactors Employee Central, a single system for employee data and well-defined global HR processes, and a reduced maintenance burden by hosting core HR on an on-demand platform.
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HR Service Delivery | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2022 | 2022 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Succession and Leadership Planning | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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Amway ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wolters Kluwer | Legacy | Wolters Kluwer Passport | Legal Practice Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Amway implemented Wolters Kluwer Passport as a Legal Practice Management application. The Passport deployment is exposed on Amway's website at https://alticor.e-invoice.com/Passport/index.do and provides a web-accessible portal to support the company legal and compliance functions. The implementation establishes a centralized entry point for matter intake and legal case tracking through the Passport environment.
Wolters Kluwer Passport was configured to deliver core Legal Practice Management capabilities including matter management, document management, docketing, and compliance workflow orchestration. The Wolters Kluwer Passport application operates as a secure, role-based web repository with centralized matter records and document version control, aligning with standard legal operations requirements. Configuration emphasized centralized tracking and searchable legal documentation to support corporate counsel and contract teams.
Operational scope centered on Amway's legal and compliance teams, consolidating matter administration and legal document lifecycles under a single Passport instance. Governance workstreams rationalized intake, approval, and access processes, with user provisioning and process standardization managed through the Passport portal. The public Passport endpoint documents the live web deployment and provides the primary access path for the implemented Legal Practice Management solution.
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Amway CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2020 | 2020 |
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Amway TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2013 | 2014 |
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Amway IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Amway CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Amway
| First Name | Last Name | Title | Function | Department | Phone | |
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Director- International Tax | Director | Finance | |
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VP Global Tax - Head of Tax | VP | Finance | |
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Vice President - Human Resources, Corporate | VP | HR | |
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Director, North American Tax | Director | Finance | |
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Director | Assoc. General Counsel | Director | Operations | |
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Associate Corporate Counsel | Non Manager | Operations | |
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Chief Human Resources Officer | CXO | HR | |
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Director Global Leadership Development | Director | HR | |
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Manager - Talent Acquisition at Amway | Manager | HR | |
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VP of HR - Amway North America | VP | HR | |
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VP of Talent, HR Tech & Analytics | VP | HR | |
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Director - US Benefits Payroll & Employee Programs | Director | HR | |
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Apps Being Evaluated by Amway Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Amway IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Amway digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Amway Technographics
Amway is a Retail organization based in United States,
with around 14000 employees and annual revenues of $7.40 billion.
Amway operates a diverse technology stack with applications such as
Oracle E-Business Suite, SAP SuccessFactors Employee Central and Wolters Kluwer Passport,
covering areas like ERP Financial, Core HR and Legal Practice Management.
Amway has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, SAP and Wolters Kluwer.
Amway recently adopted applications including
ADP Payroll in 2022, Wolters Kluwer Passport in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Amway’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Amway’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Amway technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.