Johannesburg, 1685,
South Africa
Alviva Holdings Technographics
Alviva Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alviva Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 34 Alviva Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alviva Holdings has purchased the following applications: Visa Authorize.Net for Payment Processing in 2022, Tawk.to for Chatbots and Conversational AI in 2022, Visa CardinalCommerce for eCommerce Fraud Protection in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alviva Holdings is running and its propensity to invest more and deepen its relationship with Visa , PayPal , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alviva Holdings revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alviva Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alviva Holdings Tech Stack and Enterprise Applications
Alviva Holdings ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022, Alviva Holdings deployed Visa Authorize.Net to support online payment acceptance on its public website. Alviva Holdings implemented Visa Authorize.Net as its Payment Processing solution to handle customer checkout flows and invoicing payments for its professional services operations in South Africa.
The implementation centers on common Payment Processing capabilities including gateway authorization, tokenization for stored payment methods, and server side API integration into the website checkout and billing pages. The configuration emphasizes transaction authorization and settlement workflows tied to the company finance function and sales operations, with reconciliation and reporting exposed for accounting review. Governance focuses on payment security controls consistent with the category, including PCI aware tokenization and access controls for payment operations, and the rollout is confined to the company website as the transactional touchpoint for clients.
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Payment Processing | ERP |
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2022 | 2022 |
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Alviva Holdings AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Alviva Holdings implemented Tawk.to as a customer-facing chat solution. Tawk.to was embedded on the company website and deployed as part of the Chatbots and Conversational AI capability set to support customer service and lead capture for the professional services business.
The implementation centered on a web-embedded Tawk.to chat widget and a cloud-hosted agent interface, aligning conversational workflows with existing client engagement processes. Configuration work focused on page-level snippet deployment, message routing to the internal team, and template responses to streamline handling of inbound web enquiries, with governance assigning chat ownership to client service personnel and simple escalation pathways for unanswered chats.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Alviva Holdings eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa CardinalCommerce | eCommerce Fraud Protection | eCommerce | n/a | 2022 | 2022 |
In 2022, Alviva Holdings implemented Visa CardinalCommerce on its public website to add cardholder authentication and reduce checkout fraud. Alviva Holdings deployed Visa CardinalCommerce as an eCommerce Fraud Protection solution to instrument the online checkout path and secure payment authentication flows for its web storefront.
The implementation centers on embedding Visa CardinalCommerce authentication flows into client side checkout logic and linking authentication responses into server side payment processing, enabling payer authentication workflows such as 3-D Secure and browser-based authentication tokens consistent with eCommerce Fraud Protection functionality. Operational ownership sits with eCommerce and payments teams, with configuration controls for authentication thresholds and staged rollout across site checkout pages, and governance focused on fraud response workflows, event logging, and ongoing configuration management.
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eCommerce | eCommerce |
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2022 | 2022 |
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Alviva Holdings CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Alviva Holdings ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Alviva Holdings IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Alviva Holdings CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Alviva Holdings
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Alviva Holdings Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-04-07 | Alviva Holdings | Evaluated | PTC | PTC Windchill | Product Lifecycle Management | PLM and Engineering |