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● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Michelin, an e2open customer evaluated Oracle Transportation Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

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● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

AM Industrial Group
Location
16000 Commerce Park Dr.,
Brook Park, 44142, OH,
United States
Website
https://www.amindustrialmachinery.com/
Phone
1 216-433-7171
Artw industry
Manufacturing
Employee
Revenue

AM Industrial Group Technographics

AM Industrial Group Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by AM Industrial Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 82 AM Industrial Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that AM Industrial Group has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2019, CallRail Call Tracking for Call Tracking and Recording in 2019, Intuit Mailchimp Mandrill for Transactional Email in 2014 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems AM Industrial Group is running and its propensity to invest more and deepen its relationship with Drift , CallRail , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing AM Industrial Group revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AM Industrial Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

AM Industrial Group Tech Stack and Enterprise Applications

AM Industrial Group AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, AM Industrial Group deployed Drift AI Chatbot on their website. The deployment embeds the Drift AI Chatbot conversational widget in the customer-facing site to handle incoming web inquiries and perform initial lead qualification, placing the solution squarely within Chatbots and Conversational AI for external engagement. The implementation targets marketing and sales functions for website-driven demand capture rather than internal manufacturing processes, and the deployment scope is explicitly web-based and customer-facing. Configuration emphasized conversational flow design, intent detection, form-based contact capture, and automated routing to sales or support workflows, reflecting standard Chatbots and Conversational AI capabilities. Drift AI Chatbot was provisioned with scripted playbooks and automated handoff logic to human agents for low-confidence intents, and conversation transcripts and captured contact data are used for follow-up by sales teams. Governance and ongoing tuning are owned by marketing and sales stakeholders, focused on playbook updates, messaging control, and monitoring of conversation analytics. No implementation partner was specified and no on-premise or back-office integrations were disclosed.
AM Industrial Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CallRail Legacy CallRail Call Tracking Call Tracking and Recording CRM n/a 2019 2019
In 2019, AM Industrial Group implemented CallRail Call Tracking on its public website. The implementation uses CallRail Call Tracking to capture inbound call events, associate calls with web sessions, and record telephony interactions, consistent with the Call Tracking and Recording apps category. Deployment is web-centric, using site-level tracking and dynamic number insertion to surface call activity into CallRail as the primary source of telephony event data. Operational scope is focused on website-driven inquiries, with collected call records and attribution data used to support marketing attribution and sales follow-up workflows. Functional modules aligned with the deployment include call recording, caller identification, and attribution reporting as provided by CallRail Call Tracking, centralizing call logs for review and campaign analysis. Governance is oriented around centralized call data collection on the website, enabling marketing and sales teams to reference CallRail Call Tracking data in lead handling and campaign assessment.
Customer Experience CRM 2020 2020
Digital Advertising Platform CRM 2021 2021
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2013 2013
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
AM Industrial Group PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Mailchimp Mandrill Transactional Email PaaS n/a 2014 2014
In 2014 AM Industrial Group deployed Intuit Mailchimp Mandrill as its Transactional Email solution for website-driven messaging. The implementation is focused on programmatic send from the public website, using Intuit Mailchimp Mandrill to support automated customer-facing notifications and form-driven communications. Configuration centered on standard transactional email capabilities, including SMTP relay and the Mandrill transactional API, template management for reusable HTML messages, personalization tokens, and delivery tracking. Intuit Mailchimp Mandrill was configured with API keys and managed templates to separate presentation from backend logic, enabling developers to invoke sends from server-side code and client form workflows. Operational coverage is the company website and customer contact flows, impacting customer service and sales inquiry handling as the primary business functions. Governance is implemented through centralized template control and API key management, with monitoring of send activity and suppression lists to maintain deliverability and compliance for transactional workflows.
AM Industrial Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017

IT Decision Makers and Key Stakeholders at AM Industrial Group

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by AM Industrial Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AM Industrial Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AM Industrial Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD AM Industrial Group Technographics
AM Industrial Group is a Manufacturing organization based in United States, with around 82 employees and annual revenues of $16.0 million.
AM Industrial Group operates a diverse technology stack with applications such as Drift AI Chatbot, CallRail Call Tracking and Intuit Mailchimp Mandrill, covering areas like Chatbots and Conversational AI, Call Tracking and Recording and Transactional Email.
AM Industrial Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Drift, CallRail and Intuit.
AM Industrial Group recently adopted applications including Xandr Invest (ex AppNexus DSP) in 2021, Microsoft Clarity in 2021 and SharpSpring Marketing Automation in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AM Industrial Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates AM Industrial Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AM Industrial Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.