Naperville, 60564, IL,
United States
A&M Tax Accounting Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by A&M Tax Accounting and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 A&M Tax Accounting employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that A&M Tax Accounting has purchased the following applications: IONOS Cloud for Application Hosting and Computing Services in 2013, Grasp AI Assist for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems A&M Tax Accounting is running and its propensity to invest more and deepen its relationship with IONOS , Grasp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing A&M Tax Accounting revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for A&M Tax Accounting intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| IONOS | Legacy | IONOS Cloud | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 |
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Grasp | Legacy | Grasp AI Assist | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 | In 2018, A&M Tax Accounting implemented Grasp AI Assist, deploying the application as a Chatbots and Conversational AI solution to manage client-facing web chat and preliminary tax inquiry handling. The deployment targeted the firm’s website channel and supported front-line client engagement for a small professional services firm with approximately 10 employees, aligning the application with client intake and common question resolution use cases. Grasp AI Assist was configured with standard conversational capabilities including intent recognition, FAQ automation, scripted conversational flows, a knowledge base for tax and service information, and handoff to human staff for complex queries. Configuration work focused on lightweight content authoring, canned response libraries for frequent tax topics, and an administrative console for ongoing training and tuning of conversational intents. The implementation was delivered as a cloud-hosted chat widget embedded on the corporate site, and it coexisted alongside a Casengo Chatbot instance observed on the company website. Operational ownership and ongoing content governance were managed internally by A&M Tax Accounting staff, who maintained dialogue scripts and updated knowledge content to reflect changes in service offerings and client questions. |
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