Amcor
192 Quality Dr,
Thomson, 30824, GA,
United States
Thomson, 30824, GA,
United States
1 706-597-8400
Manufacturing
Amcor Technographics
Amcor Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Amcor and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Amcor employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Amcor has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2007, Hubspot Live Chat for Chatbots and Conversational AI in 2020, PAFnow Process Mining for Process Mining in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Amcor is running and its propensity to invest more and deepen its relationship with SAP , HubSpot , Process Analytics Factory or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Amcor revenues, which have grown to $1.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Amcor intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Amcor Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2007 | 2008 |
In 2007 Amcor implemented SAP ERP ECC 6.0 as its ERP Financial platform to support manufacturing supply chain, production and finance integration. The deployment emphasized alignment of financial posting and operational execution across materials, production and maintenance processes within the SAP ERP ECC 6.0 environment.
Configuration activity centered on SAP PP, PM and MM, addressing BOM management, routings, production orders, work orders, production costing and production reporting. Implementation teams performed SAP configuration, authored functional specifications, executed testing and validation, and used data migration tools including SAP LSMW to load master and transactional data. Demand planning, warehouse management and materials management workflows were modeled inside the SAP application and selective customizations were applied where standard packaged functionality required extension.
The program documented and operated integration points between PP and the MM and PM modules to ensure material availability, production order status and maintenance coordination, and experience with Logility and other third party logistics systems and their integration to SAP was identified as a functional integration requirement. Operational coverage focused on Supply Chain and Operations internal customers and supported multi-country and multi-business model implementation scenarios rather than a single-site footprint.
Governance and process controls included formal change management processes, development of user documentation and work instructions, delivery of end user training and a day to day support model providing SAP PP, PM and MM application expertise. Project leadership responsibilities included leading SAP analysis, implementation and customization initiatives, and establishing best practice process designs for Amcor’s manufacturing operations.
Personnel and delivery expectations reflect execution of at least two full cycle SAP implementations or large scale ERP projects for manufacturing clients, with configuration responsibilities spanning PP, PM, MM, IM and WM modules. Ongoing operational work encompassed production planning configuration, preventative maintenance and repair process mapping, production reporting and the use of SAP tools for data migration and system sustainment.
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
Amcor in 2020 selected and deployed HubSpot Live Chat (Chatbots and Conversational AI) on its public website, replacing a legacy chat system. The implementation centralized real-time visitor engagement and conversational support for web traffic, standardizing web-based chat touchpoints and enabling lead capture and initial inquiry triage consistent with the category’s capabilities. Deployment focused on customer-facing support and demand-capture workflows across Amcor’s site.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Process Analytics Factory | Legacy | PAFnow Process Mining | Process Mining | Analytics and BI | n/a | 2019 | 2019 |
In 2019 Amcor implemented PAFnow Process Mining to add event-driven process discovery and analytics capability within its North American operations. The implementation positioned PAFnow Process Mining as the analytics layer for process transparency across manufacturing and supply chain functions, aligning the application with Amcor business process improvement and process governance efforts.
The deployment centered on process discovery, conformance checking, performance analysis, and visual process exploration modules, using PAFnow Process Mining to surface throughput, bottlenecks, and variant analysis. Configuration emphasized Power BI native visualization and model-driven process views, enabling analysts and operations leads to interrogate event logs and derive operational hypotheses.
Integrations were implemented with Amcor's existing BI infrastructure through Microsoft's Power BI, leveraging PAFnow Process Mining as an installation free add on for Power BI users and embedding process visualizations into operational dashboards. Operational coverage focused on North American manufacturing and supply chain sites, with cross functional consumption by manufacturing engineering, operations, and continuous improvement teams.
Governance and rollout used a centralized analytics ownership model, where process owners validated discovered process maps and CI teams operationalized corrective workflows through existing BI governance and change management channels. The PAFnow Process Mining deployment was structured to be noninvasive, using the customer data ecosystem without requiring new platform infrastructure, and to integrate into Amcor workflows for ongoing process monitoring.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Amcor
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Amcor Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Amcor Technographics
Amcor is a Manufacturing organization based in United States,
with around 5000 employees and annual revenues of $1.25 billion.
Amcor operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Hubspot Live Chat and PAFnow Process Mining,
covering areas like ERP Financial, Chatbots and Conversational AI and Process Mining.
Amcor has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, HubSpot and Process Analytics Factory.
Amcor recently adopted applications including
Hubspot Marketing Automation in 2021, Salesforce Sales Cloud in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Amcor’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Amcor’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Amcor technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.