American Water

1 Water Street,
Camden, 8102, NJ,
United States

https://www.amwater.com/

1 856-955-4001

Utilities

American Water Technographics

American Water Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by American Water and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 American Water employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that American Water has purchased the following applications: Microsoft Power BI for Analytics and BI in 2016, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016, AppDynamics APM for Application Performance Management in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems American Water is running and its propensity to invest more and deepen its relationship with Microsoft , GoDaddy , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing American Water revenues, which have grown to $4.23 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Water intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

American Water Data, Technology Stack, and Enterprise Applications

Analytics and BI

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Microsoft	Legacy	Microsoft Power BI	Analytics and BI	Analytics and BI	n/a	2016	2018

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Microsoft	Legacy	Microsoft Azure Cloud Services	Application Hosting and Computing Services	IaaS	n/a	2016	2016
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2000	2000
Subscribe	Subscribe	Subscribe	Cloud Storage	IaaS	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2020	2020

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
AppDynamics	Legacy	AppDynamics APM	Application Performance Management	ITSM	n/a	2020	2020
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2018	2018

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2018	2018

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Benefits Administration	HCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Compensation Management	HCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Compliance	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Learning and Development	HCM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Onboarding	HCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Performance and Goal Management	HCM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Recruiting, Applicant Tracking System	HCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Succession and Leadership Planning	HCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Time and Attendance	HCM	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Time and Attendance	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Workforce Scheduling	HCM	Subscribe	2011	2011

Content Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Content Management	Content Management	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Web Content Management	Content Management	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Web Content Management	Content Management	Subscribe	2021	2021

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Customer Engagement	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2018	2018

ERP Services and Operations

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Enterprise Asset Management	ERP Services and Operations	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Field Service Management	ERP Services and Operations	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Field Service Management	ERP Services and Operations	Subscribe	2008	2008
Subscribe	Subscribe	Subscribe	Mailing System	ERP Services and Operations	Subscribe	2013	2013

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2022	2023
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Payment Processing	ERP Financial Management	Subscribe	2020	2020

PLM and Engineering

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Geographic Information System	PLM and Engineering	Subscribe	2016	2016

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Governance, Risk and Compliance	TRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2008	2008
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2013	2013

CyberSecurity

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Identity and Access Management (IAM)	CyberSecurity	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2020	2020

Procurement

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Procurement	Procurement	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Supplier Relationship Management	Procurement	Subscribe	2018	2018

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Transactional Email	PaaS	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Transactional Email	PaaS	Subscribe	2021	2021

IT Decision Makers and Key Stakeholders at American Water

First Name	Last Name	Title	Function	Department	Email	Phone
Subscribe	Subscribe	Manager, Customer Experience Data & Analytics	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Reporting and Analytics Manager	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director - Financial Strategy, Planning and Decision Support	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Executive Vice President and Chief Financial Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director of Operations	Director	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Vice President and Chief Information Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Manager Financial Reporting	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Vice President and Treasurer	VP	Treasury	Subscribe	Subscribe
Subscribe	Subscribe	Vice President of Finance -- Western Division	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Strategic Sourcing Manager	Manager	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Manager Operational Procurement	Manager	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Director of Finance	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Supply Chain - Category Manager: Strategic Projects, Real Estate, Corporate Travel	Manager	Supply Chain	Subscribe	Subscribe
Subscribe	Subscribe	IT Director Quality & Service Management	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	EVP and Chief HR Officer	CXO	HR	Subscribe	Subscribe
Subscribe	Subscribe	Compensation and Benefits, VP	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Payroll Accounting Manager	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Executive Vice President and Chief Financial Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Executive Vice President and Chief Operating Officer of Regulated Operations	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Manager, Employee Relations Business Partner	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	HR Director	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, Internal Communications	Director	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Human Resources Business Partner	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Employee Relations Business Partner	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Vice President of Operations	VP	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Senior Manager, Field Services and Production Northwest Operations	Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Operations Manager	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Vice President of Operations	VP	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Vice President & Chief Labor, Employment and Commercial Counsel	CXO	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director, Human Resources	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director of Operations	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Operations Manager	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director of Operations	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Engineering Manager	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Planning Engineer	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	VP Operations	VP	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Operation Superintendent	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Field Service and Maintenance	CXO	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Vice President Customer Service	VP	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Associate Director Technology Field Services	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, Metering and Operational Systems	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President and Chief Information Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Manager, EAM, Meters & QA	Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Exec. VP & COO	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Manager Billing & Customer Service	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Sr Manager of Water Operations	Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Operations Manager - Field Customer Service/Meter Maintenance & Replacement	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	HR Director, Talent Management	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Senior Payroll Manager	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	VP, Employee Experience and Talent Development	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director HR Operations - Compensation, Benefits, Performance, Workforce Planning	Director	HR	Subscribe	Subscribe

Show All Contacts

Apps Being Evaluated by American Water Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

American Water Technographics

Analytics and BI

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IaaS

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ITSM

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Collaboration

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HCM

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Content Management

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CRM

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ERP Services and Operations

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ERP Financial Management

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