Anacapri
Av. Paulista, 1230 - Bela Vista,
Sao Paulo, 01310-100, SP,
Brazil
Sao Paulo, 01310-100, SP,
Brazil
55 11 3595-2569
Retail
Anacapri Technographics
Anacapri Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Anacapri and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Anacapri employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Anacapri has purchased the following applications: Linx Core for Point Of Sale in 2014, NeoAssist Chatbot for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Anacapri is running and its propensity to invest more and deepen its relationship with Linx , NeoAssist , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Anacapri revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Anacapri intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Anacapri Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Linx | Legacy | Linx Core | Point Of Sale | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Anacapri implemented Linx Core to support its retail store operations in Brazil. Linx Core is a Point Of Sale application that anchors store-level transaction processing and sales workflows for the retailer.
The Linx Core deployment focused on core Point Of Sale capabilities including transaction processing, cashiering, product and inventory visibility, pricing and promotions, and receipt and fiscal reporting. Configuration work emphasized catalog and pricing setup, cashier permissions, and store-level sales controls consistent with retail POS operations.
Operational coverage centered on store operations, sales floor cashier workflows and inventory management across Anacapri's Brazil retail footprint. Typical integrations for this class of Point Of Sale include payment terminals, barcode scanners and upstream inventory or back office systems to enable centralized pricing governance and transaction reconciliation.
Governance and process alignment concentrated on standardized checkout procedures, centralized pricing and promotion rules, and consolidated POS reporting to support store operations and merchandising teams. The implementation narrative positions Linx Core as the transactional backbone for Anacapri's in-store sales and inventory processes.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NeoAssist | Legacy | NeoAssist Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Anacapri deployed NeoAssist Chatbot on its public website to add automated customer interaction capability. The NeoAssist Chatbot is implemented as a web chat widget and aligns with Chatbots and Conversational AI functionality for direct to consumer retail interactions, targeting front end ecommerce touchpoints including order inquiries and pre sale assistance.
Implementation centered on configuring natural language understanding, intent classification, FAQ automation, and scripted conversational flows to manage high volume routine requests. NeoAssist Chatbot was provisioned with knowledge base driven responses and escalation triggers for human handover when needed, reflecting common modules within Chatbots and Conversational AI deployments. The configuration and architecture were web centric and proportionate to a 100 employee retail organization.
Operational ownership was assigned to customer service and ecommerce teams, with content governance processes established to maintain FAQ entries and response scripts as assortments changed. Rollout followed a site first approach, enabling iterative tuning from real user sessions captured on the website. The deployment positioned Anacapri NeoAssist Chatbot to centralize conversational handling of routine inquiries across the ecommerce customer journey.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Anacapri implemented Microsoft 365 to support Collaboration across its retail and corporate operations. The company surfaces Microsoft 365 functionality on its public website while using the suite for internal productivity and content workflows. The implementation follows a centralized cloud tenant approach appropriate for a mid-market retail organization of its size.
Microsoft 365 is provisioned to provide core Collaboration capabilities including email, document collaboration and team communication, and the Microsoft 365 suite underpins content publishing and file storage. Operational scope spans Anacapri's corporate and retail support functions and the application is surfaced on the public website for selected content workflows. Governance is operated through a centralized tenant model with IT-managed account provisioning and content governance practices aligned to cloud productivity patterns.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2018 | 2018 |
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eCommerce | eCommerce |
|
2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
|
2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Digital Advertising Platform | CRM |
|
2015 | 2015 |
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Marketing Analytics | CRM |
|
2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Performance Management | ITSM |
|
2015 | 2015 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Anacapri
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Anacapri Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Anacapri IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Anacapri digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Anacapri Technographics
Anacapri is a Retail organization based in Brazil,
with around 100 employees and annual revenues of $5.0 million.
Anacapri operates a diverse technology stack with applications such as
Linx Core, NeoAssist Chatbot and Microsoft 365,
covering areas like Point Of Sale, Chatbots and Conversational AI and Collaboration.
Anacapri has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Linx, NeoAssist and Microsoft.
Anacapri recently adopted applications including
AppsFlyer Marketing Analytics in 2021, Hivelocity Hosting in 2021 and Imperva Sonar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Anacapri’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Anacapri’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Anacapri technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.