Ann Taylor
7 Times Square, 15th Floor,
New York, 10036, NY,
United States
New York, 10036, NY,
United States
1 212-541‑3300
Retail
Ann Taylor Technographics
Ann Taylor Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ann Taylor and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4750 Ann Taylor employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ann Taylor has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2014, Equifax I-9 Management for HR Compliance in 2016, Equifax Unemployment Cost Management for Insurance Claims Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ann Taylor is running and its propensity to invest more and deepen its relationship with SAP , Equifax , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ann Taylor revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ann Taylor intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ann Taylor Tech Stack and Enterprise Applications
Ann Taylor ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014, Ann Taylor implemented SAP ERP ECC 6.0 as its ERP Financial platform. The initiative positioned SAP ERP ECC 6.0 at the center of finance and batch orchestration, with explicit configuration to support financial closing and automated scheduled processing.
The technical implementation included single and dual stack installations across ECC and an integrated application stack, including BPC, BI, PI, BOBJ and NAKISA. Financial capabilities were extended through configuration of the Financial Closing Cockpit FCc in consultation with the Finance organization, and automation was realized via Redwood Cronacle8.0 for SAP and non SAP job scheduling, calendar elements, batch dependencies, notification rules and scripted job definitions.
Integrations and platform components were aligned to an enterprise landscape, with HCL America Technologies identified as the integration partner and platforms including SAP ECC, BI, Java, SQL Server and Oracle database upgrades from 11.2.0.3 to 11.2.0.4. The implementation supported SAP XI and PI mediated integrations between SAP and non SAP systems, involvement with SAP Mobility and SAP HANA project teams, and management of Transport Management and Rav Trak landscapes for change movement.
Governance and run book practices were defined to support enterprise automation, including standards and templates for CPS job definitions, design and validation of batch process chains, collaboration with security to secure batch spool data, and promotion of batch jobs from development to upstream environments. Testing discipline covered unit, integration and performance testing per company standards, and the program included 24/7 on call SAP BASIS and application support for run and maintain operations.
Operational sustainment activities documented in support coverage included system copy and refresh procedures, backup and recovery strategies for Redwood and ERP systems, implementation of support packs and release upgrades, federated portal network troubleshooting and performance guidance to offshore teams. The SAP ERP ECC 6.0 deployment therefore combined core ERP financial configuration with enterprise scheduling, automation and platform maintenance practices.
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Ann Taylor HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Equifax | Legacy | Equifax I-9 Management | HR Compliance | HCM | n/a | 2016 | 2016 |
In 2016, Ann Taylor implemented Equifax I-9 Management to centralize HR Compliance for onboarding, employment verification, and store reporting. The deployment supported Ann Taylor Inc corporate HR and store HR teams and was operated alongside frontline associate support channels to manage new hire documentation across all store locations.
The implementation focused on core I-9 processing and E Verify workflows, with the team handling SSA correspondence, TNC resolution, DHS case work, and photo matching as part of routine compliance operations. Additional capabilities implemented included unemployment claims processing through Equifax systems, employment and income verifications for current and former employees, subpoena and litigation handling, new hire rehire and transfer reporting, and ongoing employee file maintenance.
Equifax I 9 Management was integrated with the broader HR and payroll environment, exchanging data with on premise and cloud HRIS components cited in source notes, including SAP, Payforce, ADP, Excel spreadsheets, Hire Xpress, and other Equifax modules. These integrations enabled coordinated reporting and supported payroll adjacent processes such as vacation payouts, pay increases, and retroactive pay adjustments handled by payroll staff.
Operational governance merged compliance case handling with everyday HR service delivery, assigning responsibilities for E Verify issues, unemployment claims, verifications, and legal inquiries to a centralized associate service function. Ann Taylor Equifax I 9 Management HR Compliance workstreams emphasized structured intake via email and phone, standardized new hire reporting for all stores, and close coordination between HR, payroll, and legal teams to sustain regulatory recordkeeping and case resolution.
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Ann Taylor ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Equifax | Legacy | Equifax Unemployment Cost Management | Insurance Claims Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Ann Taylor implemented Equifax Unemployment Cost Management to centralize unemployment claim handling and related employment verification workflows. The deployment targeted Insurance Claims Management functions across Ann Inc and its subsidiary Lane Bryant, covering both corporate and store locations.
Equifax Unemployment Cost Management was configured to process unemployment claims, execute employment and income verifications, and manage I-9 and E-Verify case handling including SSA, TNC, DHS flags and photo matching. The implementation also incorporated subpoena and litigation intake and tracking, plus new hire, rehire, and transfer reporting to support hire lifecycle reporting.
The application integrated with named HRIS and payroll systems in the environment, including SAP, Payforce, ADP, Excel data exports, and Hire Xpress, enabling data exchange for claim adjudication, payroll adjustments such as vacation payouts and retroactive pay, and ongoing employee file maintenance. Operational coverage included HR, payroll, legal, and store operations teams, with the Equifax system serving as the case management platform for unemployment claims.
Governance and operational ownership were formalized through the Associate Service Specialist responsibilities that handled I-9 and E-Verify exceptions, unemployment claim processing, subpoenas and litigation coordination, and liaison work with payroll for compensation actions. Equifax Unemployment Cost Management became the transactional system of record for Insurance Claims Management and employment verification processes at Ann Taylor in 2016.
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Retail Management | ERP Services and Operations |
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2014 | 2015 |
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Ann Taylor Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Analytics and BI | Analytics and BI |
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2011 | 2011 |
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Ann Taylor Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Ann Taylor eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2011 | 2011 |
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eCommerce | eCommerce |
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2023 | 2023 |
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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Ann Taylor CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Ann Taylor ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Ann Taylor TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Ann Taylor IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Ann Taylor CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Ann Taylor
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President, Human Resources | VP | HR | |
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Human Resources Director | Director | HR | |
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Human Resources Director | Director | HR | |
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IT Director | Director | IT | |
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VP IT Global Services | VP | IT | |
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SVP - Chief Accounting Officer | CXO | Finance | |
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Chief Financial Officer, Senior Vice President | CXO | Finance | |
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Apps Being Evaluated by Ann Taylor Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ann Taylor IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ann Taylor digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Ann Taylor Technographics
Ann Taylor is a Retail organization based in United States,
with around 4750 employees and annual revenues of $2.00 billion.
Ann Taylor operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Equifax I-9 Management and Equifax Unemployment Cost Management,
covering areas like ERP Financial, HR Compliance and Insurance Claims Management.
Ann Taylor has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Equifax.
Ann Taylor recently adopted applications including
Salesforce Commerce Cloud in 2023, Bambuser Video Commerce in 2023 and Oracle Endeca in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ann Taylor’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ann Taylor’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ann Taylor technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.