Edinburgh, EH11 4DH,
United Kingdom
Apex Hotels Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Apex Hotels and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Apex Hotels employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Apex Hotels has purchased the following applications: Stripe Payments for Payment Processing in 2021, Infor HMS (Hospitality Management Solution) for Real Estate Property Management in 2022, Jedox AIssisted for ML and Data Science Platforms in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Apex Hotels is running and its propensity to invest more and deepen its relationship with Stripe , Infor , SABRE or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Apex Hotels revenues, which have grown to $129.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Apex Hotels intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor HMS (Hospitality Management Solution) | Real Estate Property Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Apex Hotels implemented Infor HMS (Hospitality Management Solution) to support property-level operations at its Apex City of Bath location, aligning the hotel team around a single hospitality management platform. The deployment targeted conference and events operations, front office duty management, and day to day inventory and staffing workflows within the property. The implementation is categorized under Real Estate Property Management and the full application name Infor HMS is used across training and daily operations.
Configuration focused on standard hospitality modules consistent with Real Estate Property Management usage, including event and function management for large banquets and conferences, reservations and front desk workflows, inventory and stock controls for the function bar and conference centre, housekeeping status tracking, and staff management features that support payroll documentation and scheduling. Infor HMS was configured for role based access so Conference and Events Managers, Duty Managers, and Front Office staff could execute their specific tasks in the system.
Operational coverage included conference and events planning, weekly operations and function pack meetings led by the operations manager, stock-taking and ordering workflows for conference supplies, and support for safety and incident processes used by trained pool responders and fire marshals. The implementation supported administrative HR tasks performed at the property level such as payroll documentation, disciplinary record keeping, and performance review inputs, with users trained on Infor HMS live hotel management software.
Governance and rollout emphasized property-level training and operational ownership, with the Assistant Conference and Events Manager trained to operate the system and to act as Duty Manager in the absence of department heads. Workflow changes centered on consolidating event planning, inventory control, and front office handoffs into Infor HMS, and embedding the platform into weekly operational meeting cadences and staff training programs to maintain service and safety standards.
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Reservation and Booking Management | ERP Services and Operations |
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2013 | 2013 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jedox | Legacy | Jedox AIssisted | ML and Data Science Platforms | AI Development | n/a | 2022 | 2022 |
In 2022, Apex Hotels deployed Jedox AIssisted within its ML and Data Science Platforms footprint to extend Jedox Enterprise Performance Management capabilities for budgeting, planning and forecasting. The 2022 deployment emphasized Excel-native workflows, Jedox Web usability, Jedox Models and Jedox Integrator to move away from spreadsheet-based FP&A processes and centralize planning logic.
The implementation delivered functional modules including a Room Revenue Analysis solution, fully automated Revenue Analytics, driver-based budgeting models, payroll change models and a Capex budgeting model. Apex Hotels used Jedox Models to construct Finance and Marketing dashboards and departmental Balanced Scorecards, and the Jedox AIssisted Planning capability was embedded to progressively improve forecasting accuracy.
Integrations included a direct connection between Jedox and the company’s Sage accounts system implemented via Jedox Integrator, and the platform has ingested daily room reservations data retained in Jedox for almost five years. Operational coverage spans group financial planning across the hotel portfolio and departmental usage by FP&A, revenue managers and marketing teams, with dashboards that correlate website performance and digital advertising spend to revenue.
Governance and process changes centered on reducing manual spreadsheet workflows, standardizing driver logic across models and applying Balanced Scorecards to align departmental KPIs with group objectives. Outcomes explicitly reported by Apex Hotels include a 50% reduction in routine, labour intensive FP&A tasks, improved quality of reporting and greater engagement across the business, and the FP&A team has halved the time required for budgeting, planning and revenue reporting. Apex Hotels is now planning to use Jedox AIssisted Planning to refine rooms forecasting and to develop next generation food and beverage and conference and events models.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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