Apohem Technographics
Apohem Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Apohem and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Apohem employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Apohem has purchased the following applications: Klarna Payments for Payment Processing in 2021, Teamtailor ATS for Recruiting, Applicant Tracking System in 2021, ImBox Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Apohem is running and its propensity to invest more and deepen its relationship with Klarna , Teamtailor , ImBox Sweden or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Apohem revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Apohem intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Apohem Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Klarna | Legacy | Klarna Payments | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Apohem implemented Klarna Payments as its Payment Processing solution on its public ecommerce site. The deployment centers on embedding Klarna Payments into the online checkout to handle payment authorization, capture, and consumer payment options typical of modern payment processing platforms.
Klarna Payments was configured to manage online checkout workflows including customer-facing payment selection, server side payment confirmation flows, and reconciliation inputs for order management. Functional capabilities in use align with Payment Processing expectations, covering payment authorization, settlement signaling, and consumer financing or deferred payment options as part of the checkout experience.
Operational coverage is focused on ecommerce transactions on the Apohem website and impacts online sales operations, finance accounts and customer service workflows that reference payment status. Governance changes emphasize embedding payment status into order management processes and routing payment exceptions to customer support, ensuring payment processing visibility across commerce and finance teams.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Apohem implemented Teamtailor ATS on its public career site jobb.apohem.se. The Teamtailor ATS is used as their Recruiting,Applicant Tracking System and is embedded on their website to manage job postings and capture candidate applications. The deployment focuses on recruiting and HR functions for the Sweden based retail organization of roughly 50 employees, centralizing job listings and applicant intake on a single career portal.
The implementation leverages career site embedding in Teamtailor ATS to surface roles and collect candidate profiles directly through jobb.apohem.se. Functional configuration emphasizes job posting management, candidate pipelines, structured hiring stages, recruiter access controls, and consolidated candidate communication to support HR and hiring managers. The Teamtailor ATS instance serves as the central Recruiting,Applicant Tracking System for sourcing, tracking, and coordinating interviews within Apohem's recruiting operations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ImBox Sweden | Legacy | ImBox Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Apohem implemented ImBox Chat on its website. ImBox Chat, classified as Chatbots and Conversational AI, was provisioned as a web-facing conversational layer to support the Sweden-based retail pharmacy's online customer engagement.
The deployment was implemented as an embedded web widget on apohem.se and configured with conversation flows aligned to retail e-commerce use cases. Functional capabilities provisioned included intent recognition, session management, FAQ automation, guided product lookup flows, order status query handling, and live-agent handoff logic. Configuration scope was scaled to match the organization size, with conversational scripts and response templates authored and maintained by the e-commerce and customer service teams.
Operational coverage focused on customer service and online sales support, with governance centered on centralized script versioning, escalation rules for agent takeover, and regular updates coordinated by internal operations. ImBox Chat was positioned as the primary conversational interface on the public storefront, and ongoing maintenance and conversational tuning were handled within Apohem’s digital operations processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2022 | 2022 |
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Customer Loyalty | CRM |
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2021 | 2025 |
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Marketing Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Apohem
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Apohem Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||