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Apohem
Location
Norra Stationsgatan 99,
Stockholm, 113 64,
Sweden
Website
https://www.apohem.se/
Phone
46 8 1282 8600
Artw industry
Retail
Employee
Revenue

Apohem Technographics

Apohem Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Apohem and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Apohem employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Apohem has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2018, Microsoft Azure Monitor for Application Performance Management in 2021, ImBox Telephony for Call Center in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Apohem is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Microsoft , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Apohem revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Apohem intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Apohem Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2018 2018
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2022 2022
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Monitor Application Performance Management ITSM n/a 2021 2021
Application Performance Management ITSM 2018 2018
Application Performance Management ITSM 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ImBox Sweden Legacy ImBox Telephony Call Center CRM n/a 2020 2020
In 2020, Apohem deployed ImBox Telephony as part of an ImBox deployment to handle chat, FAQ, forms, ticketing and telephony for its customer service and CRM operations in Sweden. Apohem is an online pharmacy with about 50 employees and the project was initiated in spring 2020 to address sharply increased support volume during a high demand period. The ImBox Telephony implementation was configured alongside ImBox chat, FAQ, forms and ticketing modules to establish an omnichannel contact layer consistent with Call Center functional workflows. Configuration emphasized unified agent workspaces, ticket routing and queue management, a shared ticketing backlog and FAQ driven self service to reduce repetitive inquiries. Operational scope covered Apohem's customer service and CRM teams in Sweden, centralizing inbound voice and chat channels into the same case and ticket lifecycle. The deployment reduced reliance on email by consolidating enquiries into the ImBox ticketing flow and aligned telephony handling with existing customer service processes. Governance and rollout were executed as an operational consolidation, with process changes to ticket ownership and agent routing implemented concurrently with the telephony go live. The ImBox deployment, including ImBox Telephony, helped Apohem streamline workflows, reduce email load and achieve measurable time savings for agents and customers during the period of high demand.
Customer Engagement CRM 2022 2022
Customer Loyalty CRM 2021 2025
Marketing Automation CRM 2019 2019
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2018 2018
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2021 2021
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Payment Processing ERP Financial Management 2021 2021
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Recruiting, Applicant Tracking System HCM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2021 2021
IT Decision Makers and Key Stakeholders at Apohem
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Apohem Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Apohem Technographics

Apohem is a Retail organization based in Sweden, with around 50 employees and annual revenues of $5.0 million.

Apohem operates a diverse technology stack with applications such as Amazon EC2, Microsoft Azure Monitor and ImBox Telephony, covering areas like Application Hosting and Computing Services, Application Performance Management and Call Center.

Apohem has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS), Microsoft and ImBox Sweden.

Apohem recently adopted applications including Microsoft Azure Blob Storage in 2022, Cloudflare CDN in 2022 and Bambuser Video Commerce in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Apohem’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Apohem’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Apohem technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.